Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Fridge repair
August 07, 2023
Overall rating

Juan helped to solve my issue

Richard H,

Gustine, CA
Cooktop Repair
August 07, 2023
Overall rating

Arrived on time and completed the job with no issues

Derrick R,

Pompano Beach, FL
Service by Michael
August 07, 2023
Overall rating

Mike successfully diagnosed the problem and gave good advice.

Jan K,

Baldwin, MD
Knowledgable to get the refrigerator working
August 07, 2023
Overall rating

Willie was great. Apparently extremely knowledgable on how to fix the refrigerator and get it working, again! Last company, said, buy new refrig! However, the "EXPERIENCE" with SEARS was extremely PAINFUL! This refrigerator has been broken for 3 months!! And, SEARS is flat out IMPOSSIBLE to get in touch with! Impossible to speak with a human! And, if you do get a human, no effective communication takes place-language issue! LONG call times!!! Automated call center. Transferred 7 times in our 1 hour telephone call-wherein the SERVICE address was changed to our MAILING ADDRESS. Once the parts were ordered; called to get a tech back to the house - who then showed up at the MAILING ADDRESS. Had to send him over to the SERVICE ADDRESS. OMG!! What a mess! I am glad it is hopefully finished!!

Amanda R,

College Sta, TX
Countertop Microwave
August 07, 2023
Overall rating

Countertop Microwave electrical breaker tripping problem was resolved with speedy diagnosis. Thanks

Murali S,

Durham, NC
Tough job but he was determined
August 07, 2023
Overall rating

It took him longer than he anticipated I am sure. Perseverance and prayer was the answer to getting everything apart, that was so securely put together. Apparently, the original installer of the dishwasher thought the part would never need to be replaced. I appreciate his professionalism, and great attitude. He is indeed an asset to your company.

Pamela P,

Wichita, KS
Great service
August 07, 2023
Overall rating

Very professional and very personable. Came in and fixed the issue very quickly.

Cameron H,

Bolingbrook, IL
Stove
August 07, 2023
Overall rating

Very professional. Issue on stove was minor but it works better now. Thanks

Russell M,

Douglasville, GA
Cervantes
August 07, 2023
Overall rating

Excellent service on time, attentive and professional. This time was in the morning which I prefer.

Carlos M,

Toa Baja, PR
Excellent
August 07, 2023
Overall rating

Terrence was professional and personable, clearly explaining what I asked.

Martha A,

Brookline, MA