Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Norma hastings
August 28, 2023
Overall rating

Mark the Technician did a good job and was pleasant However since he came a month ago I have had a great amount of difficulty attempting to get information about the repair of our refrigerator! I received the parts I understood were ones we needed and scheduled another appointment and even verified on the Sat prior to the Monday Aug 14 appt that it was valid! Then no technician came and when I finally reached someone after a long wait I was told one part that was ordered had been returned and reordered! That has been two weeks ago and I have tried to reach out several times to get status on this repair with no success. We have been without this refrigerator for over a month and insist some immediate notification to repair or replace! We have been a loyal customer for years and feel you have fallen short on the customer service we deserve!

Norma H,

Gilbert, AZ
Adam
August 28, 2023
Overall rating

Great experience. He was very pleasant and very knowledgeable. He knew what the problem was, and explained it in detail to me.

Martha Common-Simpson,

Chicago, IL
Cool guy
August 28, 2023
Overall rating

Mr. Felix was very polite and honest. He was punctual

Regina P,

N Plainfield, NJ
Fix my dryer
August 28, 2023
Overall rating

Michael went beyond. His work, he did very wonderful. And great, very respectable, very nice pleasant.

Samantha C,

West Salem, WI
Great job
August 28, 2023
Overall rating

Technician came out a couple of weeks ago to repair oven. He discovered it needed a part. He ordered the part, had it delivered to my home and replaced the part today.

Charlotte B,

Loganville, GA
Dishwasher
August 28, 2023
Overall rating

Mr. Lu. Explained what was happening with the dishwasher clearly and how we should operate it. He was very good and polite.

Arthur B,

Rosedale, NY
Fridge Fix
August 28, 2023
Overall rating

Drew did a wonderful job. Very knowledgeable about the products and easy to work with.

Roger M,

Advance, NC
Replacement of burner element
August 28, 2023
Overall rating

Jim finished replacing a burner element of ceramic cooktop range within the expected repair time. The replaced part was tested and worked fine. He took all the precautions necessary for safety during the repair. Very professional job. Thank you.

Nikhil G,

Acton, MA
Both service men were quick and very helpful.
August 28, 2023
Overall rating

My 6 month issue is finally gone with my fridge because you took time and did the job right.

Norman H,

Chino Valley, AZ
Very helpful
August 28, 2023
Overall rating

Thomas was very helpful and upfront about what we should do. I appreciate his time and expertise.

Katie B,

Grandville, MI