Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Great Service
January 12, 2026
Overall rating

Service fast, servicemen were great, very knowledgeable. I would highly recommend.

Addie P,

Amarillo, TX
Frigidaire gas range service call for hot industrial odor
January 12, 2026
Overall rating

Excellent, excellent technician service. One of the best service experiences in many years. Not just a token, cursory ,"yep,it's all fine, ma'am", but an extremely thorough going over of my oven. Nothing visually out of order, so technician turned unit in and slowly and methodically increased the temp of oven until reaching high, checking under and around oven with each temperature increase to make sure all was still working properly and more importantly safely. Explained situation, and operation to my satisfaction, and made note of things to monitor. I would enthusiastically recommend this technician and Sears service in the future.

Jodi M,

Hummelstown, PA
Awesome service.
January 12, 2026
Overall rating

Jonathan is efficient and friendly. He is super helpful. Very happy.

Linda H,

Corpus Christi, TX
Knowledge is Key
January 12, 2026
Overall rating

I experienced an issue with my double wall mounted oven, lower oven not heating properly and consistently. Had a young man come out and tested the oven. He advised me the control panel was bad and would need to be replaced. I later got a call from the company he worked for and they advised my oven is no longer being manufactured and parts are non existent. I could not justify spending several thousands of $$ replace the unit. Called sears for a second opinion. Johnathan was my tech and it took about 7 minutes to diagnose the lower oven. Turned out it had nothing to do with the control panel, it was the heating element in the lower oven. Diagnosed, part ordered and just had the install completed. Oven preheated to 350, maintained heat & no other issues. Saving this homeowner $$$. Great personality & true to his word.

Glennandmel D,

Corpus Christi, TX
Very Friendly and Helpful!
January 12, 2026
Overall rating

Horace was a pleasure to work with, and he also provided valuable tips on the long-term maintenance of the machine, as well as helped with troubleshooting.

Roxy N,

Chicago, IL
Refridge ice maker and water don't work.
January 12, 2026
Overall rating

William was quick and respectful and explained why it was not able to be repairs. Also called the Home Choice warranty people to let them know the situation.

Denice M,

Webster, NY
Stove repair
January 12, 2026
Overall rating

We had an excellent experience with the technician Jonathan who repaired our stove. He arrived on time, he was very professional, explained the issue clearly, and fixed everything quickly. Our stove is working perfectly again, and the whole process was stress-free. Highly recommend their service!"

Michael G,

Mathis, TX
Microwave switch replacement
January 12, 2026
Overall rating

Polite & efficient, microwave parts were here, so he just had to replace the 3 switches.

Martha T,

Erie, PA
Oven repair
January 11, 2026
Overall rating

Thankful the repair was promptly completed. They were able to order the parts, have them delivered and arrived at the beginning of the day to complete the repair.

Jennifer N,

Rancho Murieta, CA
sears service by Gary
January 11, 2026
Overall rating

Gary showed up within the time frame allowed and was knowledgeable about the problem and made the repairs quickly and efficiently. The product is operating as it should .

Bill B,

Colmesneil, TX