Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.3K


Average Rating

4.7/5

Super Nice Guy
May 18, 2026
Overall rating

I really like Juan. He was there to repair my freezer twice and was great both times. His repairs were 2 completely different issues. Thansk, Juan, for all the help!

Rhonda H,

Pipe Creek, TX
Service repair man
May 18, 2026
Overall rating

He is very professional 👏 and he knew what he was doing 👏

Richard M,

Fresno, CA
problem solved
May 17, 2026
Overall rating

He fixed the water filter which was stuck and needed a new manifold.

Joyce B,

Wrightstown, WI
Repair Man great, but the company... eh.
May 17, 2026
Overall rating

It's a shame you won't order OEM parts from the very beginning but try to cheap out with aftermarket parts. Was it REALLY worth it? This is the 5th or 6th time this repair person was here in two months we have not had a washing machine. All over a motor. This could have so easily been resolved in one shot, rather than 5-6 attempts over 8 weeks. Sorry but this is just crazy. You're trying to save a few dollars and look at the gas, and time you had to pay for 5-6 repairs for one problem. Could have saved SO much time and money just buying the right part and telling ALL your mechanics, hey guys... you have the LIBERTY to do it once, do it right the first time.

Barbara S,

Lebanon, CT
Excellent and thoughtful service!
May 16, 2026
Overall rating

Truly professional. The kind of service that keeps people on the Sears Home Services repair plans.

Alexandre T,

Tuscaloosa, AL
Issue Resolved!
May 16, 2026
Overall rating

Gary let me know when he was 10 minutes away, which was perfect. He installed the parts and cleaned up afterwards. He was polite and professional, & my freezer is finally making ice. Thank you!

Rachel B,

Chireno, TX
Very pleased
May 16, 2026
Overall rating

Stephen and his assistant were polite, neat, and professional. They entered our home and showed respect. They diagnosed the issues. Explained the options. Never did they attempt to up-sell or influence my decision. Very pleased with this interaction. We will contact Sears Appliance Service when we need assistance with any of our home appliances.

Ricky H,

Conway, SC
Amazing Service
May 16, 2026
Overall rating

Very knowledgeable and kind. Fixed the issue. Highly recommend. Thanks

Nicole W,

Chicago, IL
Excellent
May 15, 2026
Overall rating

I was wonderful. Thanks he was very professional in his work and kept us in formed at all times

Robert C,

Baker City, OR
Knowledgeable and friendly
May 15, 2026
Overall rating

Very nice person and very conscientious. Very knowledgeable. Great asset to your company.

Suzanne N,

Kirksville, MO