Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

7.5K


Average Rating

4.7/5

Promot and courteous
December 26, 2023
Overall rating

Sheikh was prompt and very friendly. Our claim was denied by our company due to the report from the technician. I'm not sure what was said to them, but the report they gave us does not match what we submitted our claim for. We are without repair to our refrigerator, and I have filed a dispute.

Diane C,

Chesterfield, VA
Frog repair
December 20, 2023
Overall rating

Technician was great but appointment being from 8-5 was inconvenient with our work schedule and I received txts and phone calls with varying times of arrival

Wanderful P,

Tupelo, MS
Right tech for support.
December 19, 2023
Overall rating

Apparently he is a professional technician who is skill in his craft. Prayerfully my refrigerator will continue to operate more efficiently. Thank you Rui

Michele K,

Staten Island, NY
Repair of our oven
December 14, 2023
Overall rating

John is most knowledgeable about repairs of appliances. Most pleasant. We would be very happy if he were the one to come every time.

Carol S,

Freedom, IN
Oven repair
December 11, 2023
Overall rating

Fortunately it wasn't a big issue, Steven removed the back & the board was reset. Unfortunately there was also a gas leak that Steven was unable to fix.

Nancyd F,

Dekalb, IL
Stove repair
November 04, 2023
Overall rating

Very professional Had no problem understanding What I needed to be done

William R,

Waukegan, IL
Wall Oven
November 04, 2023
Overall rating

Did a Good Job! And very knowledgeable on correcting the problem and making sure it was back operating

Kim R,

Florissant, MO
Addition needed
November 03, 2023
Overall rating

The only thing needed is a way to talk with the service tech before coming to my home. It was in the directions but was never looked at.

Charles C,

Nortonville, KY
Ice maker
November 02, 2023
Overall rating

The technician was going to leave without checking the function of the icemaker.

Dale C,

Covington, LA
Refridgerator/Reschedules
November 02, 2023
Overall rating

My review is more for the structure and not so much Albert who stepped into a situation that was already brewing. I was scheduled for weeks out for my broken fridge. I am a family of 5 so this was a MASSIVE issue. The tech came and ordered parts that were on backorder (pandemic related which has caused delays in every industry), the parts came earlier and I installed myself and was missing a screw. I kept my appointment for the end of October in place and figured I'd wait, I was given an 8-5 window and took the day off only to be rescheduled at 4:15pm for a week later same time frame. I think 8-5 window in this day and time is ludicrous. Albert called at 5:30 or so from an 8-5 window and asked if he could reschedule as he was running behind and had two other jobs. I expressed discontent and told him I only needed a screw and he graciously rearranged and made my appointment work. I am extremely grateful to him as another reschedule would have absolutely been ridiculous. I think systems should be tweaked a bit and utilize technology a bit more to avoid inconveniences and cause minimal disruptions to the customer. Thank you for accommodating Albert

Daniel,

Mattapan, MA