Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

The best service technician I've had in a long time
June 17, 2026
Overall rating

My Frigidaire refrigerator that was under warranty had issues with the freezer seal. Technician arrived promptly (despite AI phone call saying I had a Dishwasher repair in New York). He was surprised at the damage , took photos and called headquarters for advise and approval. He was extremely knowledgeable and helpful. Friendly and trusting. Thank you

Mary S,

Natural Bridge, VA
Ice box
June 16, 2026
Overall rating

He was very good, better than the other technician you sent out

Mike E,

Amarillo, TX
Great Tech very knowledgeable
June 16, 2026
Overall rating

Rick did a great job very knowledgeable on time was very quick getting the job done outstanding job

David W,

Coffeyville, KS
Great
June 16, 2026
Overall rating

Very polite. Knowledgeable. Would definitely recommend to all my friends and family!!!!!

Howard L,

Ripley, TN
This man knows his stuff
June 16, 2026
Overall rating

I have been having such a problem with my new Frigidaire refrigerator. I believe this is the 5th visit by the Sears Technician. He is very knowledgeable and has a great attitude. I wish all the technicians were as knowledgeable as him!

Jeff C,

Cheyenne, WY
Great Service
June 16, 2026
Overall rating

Technician Joshua was very professional and knowledgeable. Job well done on our dishwasher.

Martha V,

Tyrone, GA
Dishwasher Diagnostic
June 16, 2026
Overall rating

Great service! Technician very professional. AI Agent needs improvement with scheduling, terrible experience.

Lamar S,

Chalmette, LA
Carlos from Sears
June 16, 2026
Overall rating

Very knowledgeable and looking forward to working him again if need be

Cynthia C,

Corpus Christi, TX
Frigidaire dishwasher issue
June 16, 2026
Overall rating

Scheduling a service call was easy. Got updated text when technician was in route. Danny was very knowledgeable and quickly diagnosed the issue. Could not ask for better service.

Anita L,

Bryant, AR
Service
June 16, 2026
Overall rating

Jim was awesome, too bad the company put down my wrong appliances so we couldn't get or refrigerator fix. Now we have to deal with AI that doesn't seem to be too smart. JIM WAS AWESOME

Wayne P,

Arundel, ME