Frigidaire Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (7,132 reviews)
Excellent service … friendly, on time & professional
May 20, 2025
Overall rating

Chad, the service man was very efficient. He went right to the freezer, removed the inside panel and immediately diagnosed the problem. Even though I decided to purchase a new unit (the price of repair was only a few hundred $ less) he was very friendly and professional. Great service from Sears!!!

Leslie R, New Haven, CT

Refrigerator fixed
May 20, 2025
Overall rating

Shawn came in evaluated the situation with our refrigerator ordered the parts and came back and put them in he even returned the phone call after he left for a question I forgot to ask. he called back answered my question and was very pleasant both times he was here.

Jane C, Pittsburg, TX

Frigidaire refrigerator repair
May 19, 2025
Overall rating

Very quick repair. Great communication. Professional and honest repair man

Shane S, Crosby, TX

Very Professional
May 19, 2025
Overall rating

Raymond was great. His service was very professional and got our broken microwave working in no time.

Randall J, Cleveland, TN

Great Technician
May 19, 2025
Overall rating

He told us the nitty gritty about either fixing it or getting a new one and we opted to buy a new one b/c it would cost more to fix than buying a new one; once one part goes due to overheating, others will follow, and while the parts they install are under warranty, the others are not so we'd need to pay for other new parts and another labor fee and then soon we could have bought a matching set washer/dryer for that price we're paying to fix one dryer. And he remembered fixing ice machine about 4 years ago, which still works. Great customer service. Glad I went through Sears again.

Daena S, Mukilteo, WA

Refrigerator Warranty repair
May 19, 2025
Overall rating

He always notified us he was on the way and showed up on time. Refrigerator works again.

Sawyer V, Gwinn, MI

I over all great
May 19, 2025
Overall rating

It was good experience but the price is a little high but the was very helpful I would use again especially ttech

Jeff E, Giddings, TX

Prompt and efficient
May 19, 2025
Overall rating

Assessed the issue and went to work. Efficiency greatly appreciated!

Catrice T, Westland, MI

Great technician
May 19, 2025
Overall rating

Joseph is very kind & careful not to damage your property.

Annl W, Canton, OH

Refrigerator service call
May 19, 2025
Overall rating

Extremely knowledgeable and helpful, gave some great tips!!! Thank you!

Charles N, Penfield, NY

Average Rating: 4.7/5 (7132 reviews)