Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Victor was great
They were polite and quick. They gave suggestions on how to keep my burners in good working order. Thank you!
Aleah G,
Milwaukee, WIgreat service
very professional and explained everything. Kenneth Came on time and was very efficient
Youssef C,
Chicago, ILFridge service.
Great service. Knowledgeable serviceman. I would use his help again.
Wayne G,
Daphne, ALWasher and dryer
Well the technician check out my washer and dryer told me what was going on gave me some tips on how to handle the washer and dryer combo got it working again which good came today in good timing didn't have to wait to long like last week the last week I was waiting along time but he didn't show up mostly about 3 days alot of the time the technician canceled the appointment because he couldn't make it but today it was different came around after 1pm stayed look at the machine did his job. Well all is working now
Byron M,
Galveston, TXMaintenance Job
John did an excellent job while doing the maintenance on my Frigidaire Refrigerator. He knows exactly how to access the appliance and do whatever is necessary to fix the problem. Another job well done.
Canarie P,
Harrisburg, PAWhy does it take 6 appointments for service
ALL Three ordered parts arrived at my house on 7/12/24, repair was finally completed on 8/5/24 You scheduled 6 repair confirmed appointments 7/19-7/19-7/29-7/30-7/31 8/5 and cancelled them the day of, or the day before, except for todays 8/5/24. In total, I even had "3 EMERGENCY requests", several "I talked to scheduling and you are confirmed", two "I will talk to back ????" and many "Dont worry you are confirmed scheduled and I told them you have all the parts ordered". Each time I called in I was assured my NEXT appointment was CONFIRMED set, then it would be cancelled. I did not like that the tech would present a blank screen for my signature on his phone for approval, how was I supposed to know what I was signing? All in all, the phone people were nice and would tell you ANYTHING to make you happy when in fact I had to call 20 times to get a completed repair. Seear was great but I would not renew my service contract if you gave me 4 more years FREE. I would get texts from NEW LEAF "Hi this is new leaf checking status………If repair is complete please press 1" I assume this was so ticket could be closed out. There was no option for NO or any contact information provided. I would have to say in my 74 years this was the VERY WORST SERVICE EXPERIENCE OF MY LIFE, AND I AM SURE YOU HAVE SHORTENED MY LIFE SPAN BY 5 YEARS
Jack SHU,
Culpeper, VAExcellent
James was able to troubleshoot the problem rightaway. regarding source of refrigerator leak, and fix it.
Zaki A,
Cleveland, OHExecllent service.
Tony provided excellent service and was very friendly. He is a good representative of quality service and professional conduct for Sears.
Kathleen F,
Honolulu, HIGreat Job!
Huy was very professional and was able to let me know the two possible things wrong with the freezer, either the fan or the compressor; however since it was not acting up when he got here, we don't know for sure. I was instructed to record the noise the next time it happens. I also want to thank you for sending a picture of the tech so I knew who would be coming to my door.
Yvonne C,
Whitney, TXService Review
Technician was on time and personable. Had needed parts and completed work quickly.
Henry S,
Nashville, TN