Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.3K


Average Rating

4.7/5

Casey was efficient,quick and knowledgeable.
March 15, 2026
Overall rating

Casey changed the part of the fridge/freezer but it's not working.Asked us to wait 24 hours.It's still not cooling:

Lata J,

Columbia, SC
Communicative and helpful!
March 15, 2026
Overall rating

Thanks again Bob for the help with the stove. He was communicative and easy to work with!

Matt C,

Woodstock, VT
On time, helped Dx the problem3
March 14, 2026
Overall rating

The Ai phone call in the morning were not real helpful on giving information on arrival time. The 2 hr window needs to be revised to "will be there by or before "X:xx" time. Adam worked diligently. Thanks,

Cj S,

Christiansburg, VA
Sears repair that Gary did was very good.
March 14, 2026
Overall rating

I am not happy that it took almost 3 months to get repairs done. Gary came out and said needed a compressor and parts for repairs. Parts came to my home. in a few day Two new repair men came said did noy need compressor needed coolant. The coolant lasted 1 day. Gary came back and ordered parts and when the came in fixed the problem.

Lee D,

Hemphill, TX
Fixed
March 14, 2026
Overall rating

We have had problems with our fridge door for the last three years. 6 different guys looked at it. One with a different company and 5 guys from Sears finally Dave and another guy with him finally figured it out. They changed it to a left swing instead of a right swing and now it closes and seals. The bottom right was compromised and the bracket wasn't working properly. I like it better open on the left better on the right. We have only had the fridge for about 3 years. Only after a few months the drawer cracked. The seal on the fridge tore anc it didn't shut properly. Finally it's fixed.

Jamie H,

Racine, WI
Frig repair
March 13, 2026
Overall rating

Carolyn did a great job. She was fast and courteous.

Sharon M,

Cragford, AL
Freezer repair
March 13, 2026
Overall rating

Gerald was knowledgeable on the repair process. Repair estimate was just a bit high for warranty company. They totaled it.

Kurt B,

Watsontown, PA
Refrigerator repair
March 13, 2026
Overall rating

Tyler was professional, informative and efficient. He answered all of my questions.

Krista H,

Summerville, SC
Five star for the service rendered
March 13, 2026
Overall rating

Patricio was very friendly and knowledgeable of his trade. I would recommend him .

Walter B,

Napa, CA
Fixed oven
March 13, 2026
Overall rating

Very affective and knowledgeable. Got the repair done quickly and checked to make sure oven was functioning properly.

Theodore T,

Tioga, PA