Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Anthony did his job.
Overall, to take 5 weeks to fix our refrigerator is unacceptable in any industry. I know this is a home warranty but if I knew that I would be without one of my most needed appliance, my refrigerator/freezer, I would have NEVER considered a plan like this. What family goes without their refrigerator for five weeks? Well here I am and I'm not a happy customer!
Wade T,
Williamsburg, VAKaren Maas
He was very helpful and knowledgeable. Also a nice person.
Karen M,
Oskaloosa, IARefrigerator repair done well
Based on our prior description, repairman John arrived as scheduled with correct part and repaired our refrigerator. He was courteous and knowledgeable. Refrigerator is now working well.
Edwin S,
Louisville, KYRefrigerator repair
Tha technician was great, took care of the issue and was very helpful with information.
Craig C,
La Quinta, CAAnthony- the only one in this company worth anything
Almost 3 months to get dishwasher repaired . Scheduling and text alert suck. Canceled appointment , sending tech from wrong state , forgetting replacement parts . And closing case before repair done . Anthony the only one who did any follow up contact and made sure repair was complete . When his company canceled the repair job last week for no reason . He was the only one who followed through . Best guy ever
Denise B,
Plainville, CTRefrigerator service
Excellent service, on time, listened to the customer concerns, professional, treated property with respect and cleaned up. The issue seems resolved! Thank you Jeffery!
Jennifer O,
Kirtland, OHhonest
We were very pleased with the service provided from Lito. He was fair in his explanation of how to replace the lightbulb in our freezer. I really think Frigidaire scammed us on this repair, but that was neither Sears' or Lito's fault.
Brice A,
Grove City, OHoutstanding service
Jim was right on time and did an exceptional job. We used to think customer service had gone away until now, Thank you so much Jim!
Janis A,
Valley Lee, MDFreezer door replacement
Joseph did an excellent job. He was very courteous and professional.
Lowell P,
Medina, OHRefrigerators repair
I was super impressed with Craig. He was very professional and polite from the minute he arrived. Craig explained everything that was happening with my refrigerator. He said and did everything he said he was going to do. Any mess he did he cleaned it up and said if I had any more problems feel free to let them know.
Evonne A,
Lynchburg, VA