Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Late Arrival - Great Tech
I was upset that all the parts didn't arrive when the 1st tech ordered them which caused a significant delay in using my washer. I was even more perturbed when Ivan expeditiously ordered my missing part, it arrived early, but I couldn't get an appt until a week later!! Despite all the mayhem, Ivan was gracious, communicated well, expedient, and thorough. Sears owner/CEO/President, you have fantastic service techs. They truly make up for all the other inadequacies with your online appointment system, faulty ordering logistics, and unhelpful offshore customer service agents.
Shay,
Orlando, FLRefrigerator
The tech is on the third call for the issue and he has done a great job. On going fridge issues were not his fault. Very professional.
Lisa S,
Newburgh, INKnowledgeable and thorough
Eric was very knowledgeable and very thorough. He went through everything explained all the issues and did a great job. Thank you very much, Eric.
Angela H,
Bedford, OHSears service technician
Van was very thourogh and professional in his approach and knowledge 👍👍 ! !
Mark L,
Portage, INExcellent customer service
Very efficient and very professional. Completed job in a timely manner. He was exemplary.
Vivian V,
Cutchogue, NYRepair service
Very knowledgeable and polite. Educated me on how to avoid the same problems. Also asked if I wanted a warranty service plan. I declined. I'll give him a 10+++.
Zenaida Smith Brayton,
Orlando, FLQuick, efficient, professional
Mike not only was the 3 things listed in the title, but he also saved me some money! I appreciate his work and professional attitude. 10/10 recommend him. My experience with Sears initially was horrible. Customer service is not good. They closed my first appointment out and I had to go through my warranty again to get another appointment, after I was informed by the technician I could reschedule because I wasn't home. So Mike really saved them as whole. He single handedly put them over the top.
Taylor W,
Knoxville, TNRefrigerator Repair
Eric M. did a great job with our refrigerator repair. He was very thoughtful regarding our dogs who tries to help him. And he explained what he was doing and our options for the repair.
Kent H,
Utica, NYExcellent!
Rawle was on time, as scheduled. He was very professional, polite and personable.
Ruth M,
Hialeah, FLOutstanding service
Benny is truly a professional, courteous, informative, fixed the problem, cleaned the work area, excellent service.
Arnold O,
Bakersfield, CA