Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Awesome
January 21, 2025
Overall rating

Was quick and efficient, solved the issue within 15 minutes and fixed it in another 15. 5/5

Zachary B,

Lorain, OH
A positive for the tech, a complaint for the company
January 21, 2025
Overall rating

Alex arrived timely, got straight to work and fixed my problem. He was very pleasant. However, I felt Sears wasn't reading any of the communications they were asking me to provide. received a few emails and constant texts asking me repeatedly to describe my problem (which I did over and over), and constant asks if I wanted to change my appt to earlier. I continued to explain I couldn't do earlier because the part I ordered wouldn't arrive until the date I had scheduled. I felt like everything was auto generated and no one was reading my messages. Even Alex was surprised to learn I already had the part and just needed him to install it, when I had communicated that several times in my text messages.

Debbie S,

Newnan, GA
Excellent Service
January 20, 2025
Overall rating

Paul was very professional and very knowledgeable. He explained everything so that I was able to understand what was needed to repair my fridge. He replaced the broken part and my fridge was good as new. I highly recommend Paul!

Bruce B,

Weirton, WV
Extremely knowledgeable!
January 20, 2025
Overall rating

It took Rob less than two minutes to get to the route of our problem. In addition, he was kind and polite.

Kitty L,

Auburndale, FL
Dishwasher Dervice
January 20, 2025
Overall rating

Very personable tech. Solved the problem & provided advice. Thank you.

Bonita B,

Wernersville, PA
Oven repair
January 20, 2025
Overall rating

DYLAN, was professional and diagnosed and fixed the problem promptly. He answered questions I asked. He also gave me tips to help maintain my oven.

Patre W,

North Little Rock, AR
Excellent
January 20, 2025
Overall rating

Michael did an outstanding job. He was fast and courteous. He is a credit to the organization. Thank you, Michael!

David M,

Buffalo, MN
Over repair
January 20, 2025
Overall rating

Isadore was very and found the problem. I would differently call Sears for serivce again if needed

Carol E,

Naperville
Good work
January 20, 2025
Overall rating

David did a great job. Professional, personable and prompt. Give that man a raise!

Michael B,

Lufkin, TX
Great Service
January 18, 2025
Overall rating

Explained the problem and gave solutions and offered more insight about how to take care of washing and drying machines.

Daniella M,

Chandler, AZ