Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Happy with service
It took a bit but dryer repair went well Very happy with service Michael provided
Kathleen L,
Warrens, WIReview
Your technician was very knowledgeable and very courteous.
Charles B,
Cisco, TXPerfection
Bruce kept me informed of my place in line so I did not miss work. He arrived within 3 min of when he told me he would. He was able to explain what was going on with my fridge & what I could expect for the fee. I appreciate he told me about the fees involved & valued my time too. He even cleaned up the coils and vacuumed the debris in the area.
Monica G,
New Orleans, LASo far so good
Eric was respectful and so far did a good job. Keeping in mind this is the 4 th time someone came to fix my ice maker.
Ingrid W,
Ceres, CAGreat job
Outstanding tech who knows how to make things work. Pay him more
James M,
Lucas, TXFreezer
Frank was excellent, on time, knowledgeable, and professional. He diagnosed the situation and provided options to fix it.
Michele D,
Bloomsburg, PAService
Good communication and thorough . Very helpful too. Good job done.
Carlos S,
Palmetto Bay, FLService tech Bobby
Bobby was great with letting us know what he could do for our electrical appliance problem and gave us a solution to the problem. Although we chose to go a different direction, he was knowledgeable and very informative about our choices.
Gaylynn S,
Russellville, TNDishwasher repair Artificial Intelligence stinks
Nathan the technician was very good. I would give him 5 out of 5 stars. The overall experience with the AI process was horrible!! Initially the scheduling was ok. The technician came out diagnosed the issue and ordered the part. He said the part would arrive at our home in a couple of days, which it did. He scheduled the day to return. I went back and forth with AI text messages and emails tell me the part never arrived and canceling the appointment. I would reschedule, confirm then next day the appointment would be canceled by AI saying the part hadn't been received. I went through this maybe 3 times over the course of a couple of weeks and we had the part all along!! I requested numerous times to get a human representative and had no luck. I remembered that Nathan had originally texted me on the first visit and I was able to text him. He did come today and repaired our dishwasher. I am very very unsatisfied with your system.
Paul D,
Farmville, VADishwasher
Technician was courteous and professional. I am quite pleased with Sears Home repair services.
Dr S,
Jamestown, CA