Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Very helpful
January 27, 2025
Overall rating

Adam answered all my questions and went above and beyond for my service call. Very satisfied.

Stacy T,

Chicago, IL
Oven door handle bar
January 27, 2025
Overall rating

John was courageous and respectful and has done the job well. I am satisfied with his work.

Dorothy J,

Mesa, AZ
Excellent service!
January 27, 2025
Overall rating

My tech was professional and expedient with the repair to my refrigerator. Clearly familiar with the product and procedure to resolve the problem. I will definitely be compelled to use Sears for any future issues!!!

Lin C,

Ada, OK
Washer spin cycle didn't work
January 27, 2025
Overall rating

Very good experience, the technician was on time as expected, we trouble shot the the problem everything was complete in a timely fashion. Thank you

Thomas Worcester,

Kingston, OK
Awesome!
January 25, 2025
Overall rating

George was timely, friendly, knowledgeable and efficient. Highly recommend him.

Kandiss B,

Memphis, TN
Repair service
January 25, 2025
Overall rating

Even though Jeff didn't have the details of what needed to be done to fix my refrigerator, he fixed it without a problem based on what I informed him needed to be done. He was very professional. It took over a month to get the job done.

Michelle G,

Maple Heights, OH
Very informative and thorough
January 25, 2025
Overall rating

This technician explained everything he was doing and also spoke to what the other technicians did and how this was not necessarily related. If I had my choice I would prefer he always provide service!

Tiffany W,

Eastpointe, MI
Great and easy to work with
January 25, 2025
Overall rating

Gani was fantastic. He was clear in what needed to be done and got it done. My experience with everyone else at Sears has been horrible, starting with a technician named Javier V. He inspected the unit and gave us incorrect information and didn't notate anything wrong prompting me to need to have another tech come back for the same issue before ordering a part. Javier was also assigned, against my request, to come replace the part. He did not try to contact me at all and drove away saying I was not here. I waited all day Wednesday and Friday for a technician to come and had to reschedule for Saturday. Truly some of the worst service, outside of Gani, I've ever had.

Michael S,

Chicago, IL
Experience/curtouis/work ethic
January 25, 2025
Overall rating

We appreciate him for doing everything he needed to do! Checked everything to make sure what needed to be done. Ty again Rosetta Layton Tim Gerwitz

Rosetta L,

Salina, OK
Great job all around
January 24, 2025
Overall rating

Fixed multiple issues super fast. Let me know when he was delayed and then arrived early.

Sam L,

Briones, CA