Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Excellent service on gas stovetop
February 15, 2025
Overall rating

Pierre was very knowledgeable and took the extra time to run up to the store to get a sealant that was necessary for the gas connector. He went out of his way to fix it correctly and not expose our family to a gas leak. We are so appreciative! He was careful to avoid damage to our counter while removing and replacing the stovetop. He was also patient when we couldn't understand some of his accent.

Jean R,

Lancaster, OH
Quick diagnosis and fix for freezer
February 15, 2025
Overall rating

Rafael called when he was on the way. He was quick to diagnose and fix the problem. He explained we have 30 days to call him back if we develop and issue.

Joe S,

Queen Creek, AZ
Quick and efficient
February 15, 2025
Overall rating

Sears scheduled quickly and fixed problem wi the very competent annd polite technician and communication was efficient. Pricey but problem solved.

Tawnya K,

Reno, NV
Customer
February 15, 2025
Overall rating

James B. was in contact with me even when he thought he might arrive late or outside the ETA. He arrived on time thanks to a prior shorter appointment and a cancelation. He was clean, courteous, knowledgeable and fast.

Delores N,

Cleveland, OH
Oven
February 15, 2025
Overall rating

Absolutely great.Took apart oven.Knew what the problem was.Replaced it. Vacuumed and washed under neath oven.Was very informative. We will always recommend him to others.

Laurada S,

Naperville, IL
Micheal get 5 stars
February 14, 2025
Overall rating

Michael was very knowledgeable and thorough he came back and Repaired the problem, he was also very courteous ,

Kevin C,

Colorado Spgs, CO
Great Service
February 14, 2025
Overall rating

Serviceman was on time, very friendly, explained service policies before he started & took pictures. Then explained where fridge was leaking, probable cause. Very professional & made us feel he's trustworthy from his many years of service. Would definitely have him again to service our appliances.

Nancy L,

Pearl City, HI
Angel is fantastic!
February 14, 2025
Overall rating

Angel was respectful and empathetic and super efficient. He ordered the part and made sure it would get there in time for our appointment. He replaced the heating element in my dryer quickly so I could get back to laundry.

Mary M,

Nazareth, PA
Refrigerator technician
February 14, 2025
Overall rating

Successful frige fixed, very helpful. Tech explained how refrigerator worked

Silvia Spooner,

Arlington, TX
Furnace was out BUT then came Marshall!!
February 14, 2025
Overall rating

Marshall (the technician) came right on time. Went directly to work on the furnace, diagnosed the problem and rectified it swiftly. Can't sing his honors enough as the furnace went out at 3 am this morning so there was no heat. Thank you for having Marshall working for Sears and came experienced to fix the issue. There is now heat coming from the furnace to warm the house again!!! Nothing but kudos for Marshall!!

Marcus L,

Matteson, IL