Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Fridge Service
Curtis was on time and was able to find nothing wrong with my fridge. He was courteous and professional.
Debbie D,
Silverdale, WATech
Great work from the technician. Everything was resolved. Thank you
David G,
North Miami Beach, FLFast
30 day Warranty, good customer service and support, convenient, precise
Tammy K,
Dearborn Heights, MIClothes Dryer
Wintley was courteous and professional. I told him my dryer 2 screws needed to be replaced. He completed the project in a few minutes.
Geraldine W,
South Boston, MAKyle M
Kyle did a great job. However I do have a problem with the scheduling services. It has taken me over a month to have the door latch on my microwave fixed. This was do to cancelations by customer services. We were rescheduled 3 times. We spent all day waiting for a technician to receive an email saying no one would be coming out. This not a way to be running a warranty service.
Sebastian G,
Calabash, NCTreavor
This visit has been enjoyable . Trevor walked in w a smile and polite attitude . Explained what he was doing all through his visit . Ask if there was anything else he could do before he left . Very nice service rep .
Kim M,
Clinton, MOGood
Looed professional. Fixed something that was created by another technician.
Ashutosh B,
Fayetteville, ARHarold was great. Sears servoce is not.
When i made the appointment, I gave all the information I had about the problem. After the appointment was scheduled, the automated system hounded me for the serial number and again a description of the problem, which i provided. The automated system then asked me to send pictures of the label on the appliance. I did that. Then absolutely none of that information gets sent to the technician. So, instead of having ordered parts from a dewcrupt i on of a problem and the likely cause, with further diagnosis done in person to confirm that is the probkem and be done in a single appointment, instead the technician is not given any information about the problem, making any issue that requires parts automatically cause a second appointment to be necessary. Look, if you don't want to give your technicians information, I'm fine with that. They can come in person, diagnose, etc. Come back to actually fix it. I am totally fine with that. But DON'T KEEP ASKING for information you aren't going to give them anyway. That is a waste of my time and those messages say they are to help the technician come prepared with parts, which is an outright lie.
Scott H,
Yukon, OKSTOPPED ELECTRIC DRYER FROM SQUEAKING
EVERYTHING WENT AS PROMISED AND THE NOISE WAS STOPPED IMMEDIATELY VERY CLEAN AND COURTEOUS
Kay C,
Cocoa Beach, FLExceptional Service!
Delroy did a great job, showed up on time and diagnosed the problem!
Leeanne C,
Stuart, FL