Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Perfect
April 22, 2025
Overall rating

Dana was excellent. His knowledge of the oven and its parts was amazing. Dana was courteous, professional and prompt. I would rate him 10 out of 10.

Pamela M,

Mesquite, NV
Homeowner
April 22, 2025
Overall rating

Fixed the problem answered all questions

Hanalee Y,

Chesterton, IN
Sears Services
April 22, 2025
Overall rating

Great experience. Richard explained everything we needed to know about our refrigerator. For the time being, we decided to go with the diagnostics and not the extended warranty. He was an absolute pleasure to talk with. Very knowledgeable and personable.

Carolyn W,

Tobyhanna, PA
Great service.
April 22, 2025
Overall rating

Thank you Daniel did a great job fixing the oven.

Joan C,

Louisburg, NC
Freezer door gasket replacement
April 21, 2025
Overall rating

Quick and professional. Did a good job and discussed the issues I have been experiencing with this new freezer since my purchase a month ago.

Josef M,

Fiskdale, MA
Knowledgeable tech.
April 21, 2025
Overall rating

Knowledgeable tech fixed the unit but there is no customer service to speak of in the entire process since all communication is AI scheduling. The first scheduled visit was rescheduled due to the first technician not showing up and there is no one to call nor do you know when the tech will arrive so someone has to be home the entire day. Poor customer service.

Timothy B,

Remington, VA
Finally works.
April 21, 2025
Overall rating

Technician worked on oven for about an hour fixing wiring on oven then checked all voltages and tested all functions. Works now.

William K,

San Angelo, TX
Helpful and honest
April 21, 2025
Overall rating

Kevin was extremely helpful. Personable and honest! Excellent service! Highly recommend his services to anyone in need of appliance repair.

Aaron T,

Albion, NY
Freezer Repair
April 21, 2025
Overall rating

They were very quick and efficient. I bought the service repair warranty for all my appliances.

Shalaunda K,

Murfreesboro, TN
Great help
April 21, 2025
Overall rating

McLeod did an excellent job, and was able to quickly identify and resolve the issue. Unfortunately the part was not available during the first visit so he had to return but that was not his fault. It is disappointing that I have had to spend the last 3 weeks without a working refrigerator, especially considering that this one is only 5 months old.

Jeff N,

Palmyra, NY