Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Service
After having to re-schedule appointments more than once due to another tech not showing up within business hours and not reading special instructions that were written on the service order. After the FOURTH missed appointment, we rescheduled for the FIFTH appointment and finally got a different tech. Stephen, he called beforehand to let us know how far out he was, he double checked he had the correct address, he went straight to the home (since we were for once aware what actual time he was coming, so the home was already unlocked for him) He got the job done correctly in a timely manner. He also even called after he was finished to confirm he replaced the part and asked if we wanted him to lock the door behind him. Such a nice tech. Five stars would go to this tech and the company's customer service for listening to our complaints and finally addressing them.
West Point Hills,
Mattawan, MI*****
we give Victor 5 five starts, for a great job fixing our freezer.
Martinsilvi L,
Delano, CAOutstanding Service
Outstanding Service - Highly Appreciated I am extremely pleased with the excellent service provided and want to extend my heartfelt gratitude. Both technicians showcased exceptional expertise and professionalism throughout their work. Lorenzo: His extensive experience was evident as he quickly diagnosed the issue with the dryer, ordered the correct part, and, within a few days, installed it to restore the dryer to perfect working condition. Chris: Equally experienced, he promptly identified the problem with the interface board and skillfully resolved it in no time. I truly appreciate their dedication and the remarkable work they did. Thank you both for a job well done!
Mehdi M,
Cupertino, CAThanks cody
Professional, personable, diagnosed problem repair more than cost of new so getting new oven
KK,
Harrodsburg, KYGeorge from Sears Home Service: A Five-Star Fridge Repair!
George, a Sears Home Service technician, was fantastic while working on my refrigerator. He arrived on time, quickly diagnosed a faulty fan, and repaired it with impressive skill and precision. His professionalism, attention to detail, and friendly attitude made the process smooth and stress-free. George also shared useful maintenance tips and left the area spotless. I'm confident in his top-notch work and appreciate his outstanding service. Sears has a gem in George—highly recommend! Five stars!
Michael W,
Trumann, ARProfessional
Jorge was friendly and professional. He identified the issue and addressed it immediately.
Michael A,
Stoneville, NCStove repair
great job would use again repair person know what he was doing
Ken R,
Brockport, NYWasher repair rating
Excellent. 5 out of 5 . Not the easiest service location and he cheerfully dealt with the restricted space.
Carl L,
Ontario, NYExcellent
Jimmy did a great job explaining the issues with our dual oven and corrected heating issues quickly.
Marc W,
Nichols, SCKnowledgeable technician
Appears to have solved the problem. Fingers crossed. Thank you!
Douglas D,
East Stroudsburg, PA