Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

quick and friendly repair service
May 31, 2025
Overall rating

We have been without a working fridge for almost two weeks and the Frigidaire customer service has been horrible. Thank you for quickly identifying the issue and fixing our fridge.

Chris K,

Lancaster, PA
Repair
May 31, 2025
Overall rating

She did a great job and very helpful on explaining things.

Stephany C,

Carson City, NV
Excellent service
May 31, 2025
Overall rating

Michael was very thorough in explaining the issue and the process to a solution. Repair was successful!

Alicia M,

Jacksonville, NC
Refrigerator repair
May 30, 2025
Overall rating

Seemed counter productive. Tech said this was a common failure but the company will not let him carry the small part but he can carry compressors. So a one day 10 minute job turns into 2 days 5 hours of drive time and 10 minutes to replace the part. Cost me another day off of work. Not efficient use of resources. The technician was great.

Pamela B,

Coldwater, MI
Excellent technician!
May 30, 2025
Overall rating

Jahlil was a pleasure to do business with. He was courteous and friendly., and knew a lot about the appliance he was working on he even gave me a few tips for future reference he kept the work area spotless and was quick and efficient I would be happy to have him come back again. Should any of my Frigidaire appliances require servicing in the future.

Carol K,

Stroudsburg, PA
Polite
May 30, 2025
Overall rating

Very polite and determined to troubleshoot the issue and helpful.

Lilly,

Biloxi, MS
Refrigerator Repair
May 30, 2025
Overall rating

John was outstanding and quickly diagnosed the problem. Very well done.

James S,

Jonestown, TX
Home visit for repair!
May 30, 2025
Overall rating

The technician was pleasant but the frig was not repairable! Sad! Nice frig! He told me what he thought was wrong and what it would probably need to fix but it has no numbers on it so he can't fix it! Might cost $1000.00 to fix! He was polite!

Sandra B,

Morris, OK
Corrine
May 30, 2025
Overall rating

Brent was knowledgeable about what to do. He installed part & told me when to expect ice to start making.

Corrine N,

Hubbard, TX
Technician Phillip with Sears
May 29, 2025
Overall rating

Phillip knows his stuff, and he is very courteous and polite and efficient

Lori K,

Cameron, NC