Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Washer
June 25, 2026
Overall rating

He was hard working went straight to the problem and he excelled job

Torrae B,

Cincinnati, OH
great service
June 25, 2026
Overall rating

fast great personality knew what he was doing clean and neat

Paul B,

Rogers, AR
Great technician - Horrible scheduling by company
June 24, 2026
Overall rating

Jimmy did a freakin and was very apologetic for the scheduling issues. The AI system cancelled us 4 times after waiting all day for us to reschedule. Had 2 no shows and sent me texts twice to schedule but then won't let me schedule the dates. Over a month to get our refrigerator back to working

William S,

Amarillo, TX
Service call
June 24, 2026
Overall rating

Was very thorough, and professional. I feel he did a great job.

Sherri H,

New Lexington, OH
Frig
June 24, 2026
Overall rating

Jorge went the extra mile. Explained what was wrong, how fixed and listened. Extremely please with his service. Good person for NEW TECHS to learn processes of repair as well Deal with Dissatisfied customer. Customer service 100%. Excellent!

Antoinette B,

Winnebago, IL
Sears rep
June 24, 2026
Overall rating

Definitely give him 5 stars,he's definitely formative. He was excellent

Sharod H,

Gwynn Oak, MD
Good experience
June 23, 2026
Overall rating

Good communication. Fixed my fridge quickly. Friendly and courteous. No worries.

Timothy W,

Endicott, NY
Excellent service
June 23, 2026
Overall rating

Jose was great. Explained the issue we were having well, fixed our problem quickly and was helpful, friendly, courteous and kind.

Sarah T,

Los Angeles, CA
Customer
June 23, 2026
Overall rating

I live Javen as my technician. The problem I have is this is the 3rd time they've come out to fix the same problem. I googled my Model number and the problem I'm having is a known problem for this refrigerator. And the parts are not factory parts. I don't know why Sears will not redeem it as defective instead of all these different non factory parts parts. But Technician Javen is a 10/10.

Deidre J,

Garyville, LA
Refrigerator
June 23, 2026
Overall rating

I've had a leak and ice build up in my refrigerator for a few months. Had a technician come out this morning and he did an awesome job. Very knowledgeable of the job, polite and professional. I was very pleased with the service today.

Anthony P,

Seaford, DE