Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Understanding and helpful
September 04, 2025
Overall rating

Had several issues with my home warranty service request and the repair was going nowhere fast until Todd was assigned. He was able to successfully navigate the bureaucracy of different warranty and repair companies and reach a resolution.

John G,

Buffalo, NY
Frost buildup in my freezer drawer
August 31, 2025
Overall rating

He said it's a common problem with this refrigerator ,he put a drop of oil on the track in the freezer drawer hopefully it lasts and doesn't do that again. He showed my husband how to deal with it when it happens again. So he was very helpful we'll see what happens

Lane E,

Genoa City, WI
Great Service!
August 27, 2025
Overall rating

Appreciate Glenn being on time and getting me up and running! Will use Sears again.

Kapil B,

Franklin, MA
Tech was great, AI Phone service and call center terrible
August 24, 2025
Overall rating

Tech was great, waited for me to drive home from work once he arrived. Glad that someone that works for Sears takes their job seriously and was masterful at diagnosing and repairing my appliance Sears AI phone service and call center are abysmal. Rescheduling without reason, difficult to get through to a person, and once you do they provide zero assistance whatsoever.

Matthew T,

Maumee, OH
GREAT
August 24, 2025
Overall rating

He's the only great repair man you have!!! If he wasn't there we wouldn't have your service

Cori K,

Dana Point, CA
Thank you
August 24, 2025
Overall rating

Great job. Was on time and efficient. Fixed my problem.

Ken R,

Lexington Park, MD
Professional technician
August 21, 2025
Overall rating

Technician was courteous. professional and on time. He was able to diagnose the problem. We declined the repair because the cost of the part was close to the price of a new freezer.

Kenneth N,

Kalamazoo, MI
Frid/ range
August 21, 2025
Overall rating

He was knowledgeable about the product. Service was excellent and informative

Claudia J,

Gardena, CA
Excellent Service
August 21, 2025
Overall rating

Marty provided excellent service today. He arrived in a timely manner, was very friendly, helpful, knowledgeable, and pleasant. I would definitely recommended his service to everyone.

Nancy V,

Lake Michigan, MI
Wonderful !
August 21, 2025
Overall rating

Nice guy, very knowledgeable, helpful and did a great job. Knows his stuff and not pushy or selling you something. I appreciate the service we got.

Matt S,

Sierra Vista, AZ