Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Great job
November 06, 2025
Overall rating

Fixed our dishawasher quickly. True professional. Thank you very much

Kathleen C,

Ellicott City, MD
On going fridge problems
November 06, 2025
Overall rating

Joseph was professional, pleasant, respectful and understanding of my continued problems with this fridge. He put about 8 parts in the fridge that would amount to almost the cost of a new one and I still need an interface board. How did none of the other techs know to order this when my screen has been out. . Again, Joseph was great and I hope these parts work out I reached out to New Leaf and said I wanted a new fridge because I've had 4 different techs out to fix it. I spoke with Orlando (a manager) who said that my request for a new fridge would have to go before a board to decide whether I can get one or not and have yet to hear back from him. Have been without a fridge for 2 months. How long could anyone go without one for???

Tammy C,

Cumberland, RI
Refrigerator Repair
November 06, 2025
Overall rating

The Technician was Very Professional and very Nice He explained everything that was wrong and fixed it I appreciate the Excellent Service I would Use Sears again Thank You

Janine G,

Newport, TN
Knowledgeable and on-time!
November 06, 2025
Overall rating

Donnie was excellent. He called ahead, was on time. He is also super polite, through and careful with his repairs. Got the oven working again. I would not hesitate to use Sears home services again!

Jenny C,

Baton Rouge, LA
Wonderful job
November 06, 2025
Overall rating

He was super quick and knowledgeable. I am very thankful for him fixing my fridge.

Christopher P,

Rising Sun, MD
Reapir man
November 05, 2025
Overall rating

Of course he or who ever was scheduled did not come the 1st day scheduled.. but did come the second time. He was very nice and informative but repair so high it would be pretty close to being able to buy new so we only paid for visit..

Vickie M,

Crest Hill, IL
HAPPY CUSTOMER
November 05, 2025
Overall rating

Very professional, knowledgeable regarding what was necessary for the needed request.

Patricia J,

San Diego, CA
Finally replaced!
November 05, 2025
Overall rating

After 7 months, since April, many cancellations and 4 wrong ice makers finally sent someone who knew what he was doing and got our ice maker replaced! Hopeful that this one is the right one and works. We wasted 4 months dealing with another service company that brought the 4 wrong ice makers. So we asked for another service company. Sears did cancel and reschedule a few times but did send a repairman that ordered the correct ice maker and James installed it today. Good job James!

Judy S,

Quitman, MS
5
November 05, 2025
Overall rating

Drew was on time and knowledgeable with diagnosing the cause of my leak.

Brenda M,

Randomond, NC
aplance reparer
November 05, 2025
Overall rating

scott was a dream i am so lucky to have met him and his service was wonderful

Judy, C,

Ozark, AL