Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Microwave repair
Did a great job, fast and professional blah blah blah
Michael G,
Cutchogue, NYExcellent Job
Sears Tech Johnny & his trainee did an excellent job installing the replacement Ice Maker in my Refrigerator. They entered my house, greeted me and went right to work wasting none of their or my time. Currently it's the day after the installation and the Ice Maker is doing what it should be doing, making ice. Thank you.
Mitchell N,
Tullahoma, TNRefrigerator repair
Great service person. He was very knowledgeable and there on time.
Thomas S,
Lambertville, MIcsj
Tech was great listened to my problems and responded to them. Not that he could fix because it is unfixable. The only thing I would prefer is an appt time narrowed down to 8-12 or 12-5. Wondering and waiting the whole day a real drag.
Carolyn J,
White Oak, NCService
Robert was very thorough and explained everything I needed to know to know
Janis D,
Stratford, NJDryer repair
Jonathan did a great job and kept us updated on the whole process. He was very knowledgeable!
Rita P,
Wellborn, FLEli
Professional. Pleasant. Perfect. We were pleased. Very positive experience. .
Kimberly W,
Fayetteville, ARDishwasher ills remedied!
Technician exemplifies Larry. Your communication of so many emails, texts including more than one date change was frustrating. When attempting to call to solve a problem this consumer went in circles no matter which number I called .The biggest disappointment was being told you had no live people I could talk to. Not good at all!
Cheryl B,
Charleston, SCGreat technician and service
Rickey was great! Very friendly, very knowledgeable and got the job done quickly.
Sean M,
South Boston, MARobert was great. The policy is a disaster.
Robert, a certified Sears Technician, had declared the dishwasher unrepeatable and been out to service the same part five times in two months. The policy will not let him replace the machine, which is covered for replacement by the policy, and instead needs to come out and replace the same part he just replaced, and the dishwasher won't work again, because the policy is so broken. The policy says only he can say it needs to be replaced, I cannot, yet he is not allowed to check that box in his notes. I spent 52 minutes on the phone. They would not call him, they would not let me conference him in, while he was standing there telling me he was waiting to talk to Sears if they would talk to him. They would not.
Luisamanda M,
Seattle, WA