Electrolux Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.4K


Average Rating

4.7/5

Dryer
November 03, 2023
Overall rating

Mr. Ronald did what the 4 other people should have done that came before him. The people that came before him wasted my time and money and the company time and money by wasting time trying to fix a dryer that could not be fixed and kept me without a dryer for a whole month back in April. of 23.

Brenda W,

Lake Charles, LA
Washer repair
November 03, 2023
Overall rating

STEVEN did a great job today. Made a couple of adjustments. Ran a couple of cycles. Tested everything out. Great job I really appreciate your employees. They're awesome every time they come here.

Michael K,

East Haven, CT
Oven tepair
November 03, 2023
Overall rating

Professional knowledgabke and on time. Offered additional services that we needed

Marsell S,

Milford, DE
Good service
November 03, 2023
Overall rating

Good service

Bob M,

Foster City, CA
Washer repair
November 02, 2023
Overall rating

Daniel was very informative and honest with explaining situation

Paul R,

Gold Canyon, AZ
Disappointed in the wait for service !
November 02, 2023
Overall rating

The service tech called me today to say that he was coming in. I had not scheduled this date and it was fortunate that I just happen to be home though about to leave the house. He came in and did his job. Let's hope that the repair and cleaning of the filter worked. My gripe is not with your technician. It is with the fact that I had an emergency situation six weeks ago and I had to wait for service even though I purchased an emergency maintenance agreement. it is impossible to reach a human when calling your multiple numbers that all get routed to either the Philippines or India. This is extremely frustrating when we are in mainland USA. I would not recommend your service or that anyone purchase an agreement that you solicit to customers of the former Sears and Roebuck. I have submitted a complaint to the Massachusetts Attorney General's office in hopes that there will be a class action suit against this company that only has a PO Box in Florida, and no true US contact number. I am very disappointed in your service company.

Martha B,

Carlisle, MA
Nice guy
October 31, 2023
Overall rating

Smart, efficient and personable technician. He did a great job!

Margie K,

Oconomowoc, WI
Front load washer repair
October 27, 2023
Overall rating

Mr King R was most helpful, respectful and fantastic to work with.

Mary T,

Lowell, IN
Great service
October 26, 2023
Overall rating

I'm very happy with the service I received from Marcus. Very friendly and took care of the problem with my washing machine.

Teresa L,

Sugarcreek, OH
Thank you, Sears
October 26, 2023
Overall rating

This is my third time calling the experts and once again they deliver. Always professional, always efficient, always transparent. Cal answered my questions thoroughly and explained what he was doing. Pleasant to chat with. Thank you for the help today.

Rikki R,

Robbinsdale, MN