Electrolux Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.4K
Average Rating
4.7/5
Extremely impatient technician
Not only Sears makes you stay all day at home waiting for the technician to arrive between eight and five but also they send a technician which is extremely impatient
Yan kot,
Brookline, MACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1695341126344
Electrolux washer
Six weeks to an appointment and machine still not working I wish the app would allow me a zero!
Sandra S,
Albany, NYCustomer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695246403864
No understanding
No one showed up. Got a notice that he had arrived but didn't. Notified that parts are in NLA research. He should have at least stopped and explained what's going on. Second time that he has been scheduled and failed to show up
David C,
Parowan, UTCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1694727669107
HORRIBLE SERVICE - DONT BOTHER
We fixed the issue ourselves. Would NEVER use a Sears technician!
DONT BOTHER,
Boise, IDCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1693863439953
Lazy
Very rude didn't want to do anything hard said clean coils
Donald B,
Manchester, OHCustomer service response - Hi Donald, We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, Please email us at [email protected]. Please reference this review, thank you.
Sears Home Services on 1693518148652
Disappointed
Paul never showed , although I got a message that he had arrived. Parts still in box, no repair. Now I get notification that job is complete. I need to hear from him. Job #000816940520496
David C,
Parowan, UTCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1693518602502
refrigerator repair
wasn't able to fix anything. we just lost our money.
Melissa C,
Wexford, PACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1692999070779
Multiple no call no shows
I have never experienced anything like this. Three times we have been given an 11 hour window and my wife has waited all day for a the tech to show up and three times he has not come and not even called. I can't rate his technical ability because he has never actually come to our house to make the repair.
Lee H,
Aledo, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1691539425177
thanks but no thanks
Its a waste of time, he took more time in pulling out and fixing the oven than doing the real work. he is more focused on getting paid, than fixing the issue.
Sandy S,
Cumming, GACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1691017676789
No visit
Tech. Told A H S solved issue. I did not anticipate recept
Susan K,
Cedar Grove, TNCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1690932772293