Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.2K
Average Rating
4.8/5
Dryer maintenance
Excellent
Richard O,
La Palma, CADryer
Serviceman prompt, efficient and courageous. Fixed the problem in less than 20-minutes
William T,
Nashville, TNProfessional and efficient
Super happy with our service repairman. He identified the issue quickly and fixed it promptly. Very professional service. We are pleased.
Julie L,
Reno, NVRepair
Bobby was great, I rate him a 5, he came in the time frame did his job and my dryer works again. He was apologetic for the delay, and he had not control of it. But the time from his visit 7/26 or so I strongly felt I was in a loop, I had a hard time getting to a person to confirm the backlog for the 1 part I believe I would still be waiting for Bobby to come and complete the task. The 1st time I was able to reach a person, which took several different numbers and picking different options, he said he would a request to supervisor to get a new dryer, due to the length of time, next email, my weekly update via email, said the part is on the way. I understand automation but there needs to be a way for your clients to contact someone to follow up on what is going on. I would have been happy with an email address, I tried several numbers and honestly not sure which one worked. It shouldn't have been my contact, or the request for a new dryer for someone to look into the backlog of the missing part. My rating is for Bobby the company I'm not so happy with.
Carolyn B,
Novato, CAHe arrived as scheduled. He was quick and efficent.
The board that runs the driver was fried and they don't make it any more there was nothing he could do. So that left me finding a new dryer to replace the one that is useless. No more Sears products as there are no more Sears Stores. End of message.
Klair Linksweiler,
Cottondale, ALService that was provided on 10/1/2024
Very professional Knowledgeable Respectful Didn't take him long to complete the job We're very happy/please with the service Ostap P provided today Thank you 😊
Edward P,
San Francisco, CAIsrael was great!
He was professional and courteous and showed me exactly what the problem was and was able to fix it. He left the area tidier than he found it. I highly recommend Israel!
Julie F,
New Orleans, LADryer review
Thank you very much for fixing the issue with our dryer! Thank you for taking your time to fix and clean the machine really good. Thank you again !!!! 10/10
Jose C,
Lake Elsinore, CASamsung dryer
My technician was very polite and efficient and helpful he explained everything to my understanding.
Audrey S,
Conway, SCElectrolux Dryer Repair
Replaced heating element in a quick manner. Dryer working great now.
Paula P,
Independence, MO