Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Work on my dryer by Shaun G.
Shaun was very nice to me , he went over my dryer and told me I needed a part that was not made any more .I was given the part number so I may look for one that was repair . He told me he can come back to put it on if I call you .
Carol M,
Elkhorn, WIDryer repair
Benjamin was super friendly and quickly diagnosed and repaired the issue with our dryer
Robert,
Portland, ORExcellent
Our technician was thorough helpful friendly and fixed the problem. Thank you!
Miriam G,
Tarzana, CAService provided by Robert K
My technician was terrific! Sears MUST GET ITS DISPATCHING ACT TOGETHER, HOWEVER. There is no excuse for me to reserve an 8:00am-Noon appt window, receive an email at 7:21am on the day of service telling me that I'm next on the list and my technician should arrive 8:15-8:45am and ultimately be pushed back further and further until he eventually is expected to arrive 1.5 hours past the end of my window. THERE SHOULD ONLY BE ONE DISPATCHER PER TECHNICIAN PER APPLIANCE SPECIALTY - AND PREFERABLY THAT DISPATCHER SHOULD HAVE A KEEN WORKING KNOWLEDGE OF THE SOUTHWEST MICHIGAN AREA WITH MORE ACCURATE TRAVEL TIMES BETWEEN APPOINTMENTS. Sorry for raising my voice here, but this is simply common sense and efficiency of staffing. Again, Robert was terrific!😊
Michelle A,
Portage, MIDryer repair
Juan and associate were very helpful. They repaired what they knew and then indicated several things they could do that would be helpful and preventative. Did not rush the job.
Nancy C,
Riverside, ILDryer Service
On time. Good service. Went extra mile Nice guy. Thanks
Gary E,
Walnut Creek, CADryer
Rating 5. I appreciate his knowledge and experience which was shown regarding my question on why the dryer takes more time to dry my clothes and towels. He checked outside and found the vent to be okay. He then explained another way to set the timer which will ensure they are dry, without necessarily adding more time. This is something he does with his own dryer. He also provided a dryer vent, although he stated he was not made aware that I needed one, by checking in his truck.
Cheryl W,
Chicago, ILSamsung dryer repair
Your AI customer service is the lowest I can rate it. But the service tech did a very good job on the repair and cleaned the machine well.
Joseph W,
Daleville, VAGreat work and efficiency
Very pleased with work done by Khalid a scholar and a gentleman very efficient and thorough! Definitely would recommend him for friends and family.
Mihamed M,
Ellicott City, MDGreat job
Technician did a great job with repair and explaining to me what I need to do in the future thank you
Monique W,
Clinton, MD