Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.3K


Average Rating

4.8/5

Dino Saves the Experience
December 13, 2024
Overall rating

Dino is terrific. He communicated with us about the work, and he was resourceful and professional. Everything else about our experience with Sears Home Services was awful. Our first tech was completely unqualified to do the work, left a disassembled dryer on the floor, and communicated completely inaccurate information. In the 21 days that followed, we received a barrage of confusing/unhelpful texts and emails. Since there is no way to communicate with SHS, we were left to wait. On the original day of the follow-up appointment, SHS was a no-show. We got a bot to reschedule the appointment for the following day, and fortunately Dino was our tech. We were over-charged for the initial estimated service, so now we're assuming the process of a refund will follow the same path.

Brian M,

Kansas City, MO
Logan A
December 13, 2024
Overall rating

Logan was very kind and very friendly. He had the dryer working in no time. I have one problem with the dryer. The barrel does not go around with clothes in it. I put one towel in and that seemed to work slightly, but it definitely appeared to struggle to tumble with a load. Can Logan come out and check this out? That would be great have a nice day Pamela.

Pamela H,

Davis, CA
December 13, 2024
Overall rating

Did a great job. Fast and friendly when he came to repair dryer

Michalle H,

Millville, NJ
Dryer Repair
December 12, 2024
Overall rating

The technician is a very good service provider and has a lot of experience. As a customer, I felt very comfortable around him.

Robert C,

Bellflower, CA
Great service!
December 12, 2024
Overall rating

Nicholas was so knowledgeable and was able to provide information on the dryer that we were not at all aware of. He embodies what an excellent employee is all about!

Catherine R,

Asheville, NC
Excellent
December 12, 2024
Overall rating

After waiting for 4 days and countless calls and waiting for a technician to come repair my dryer I was happy to see Mr. Jose. He had a beautiful smile on his face, and he did an excellent job. He repaired my dryer in record timing, and he even repaired the dryer door that another technician messed up... Thank you, Jose, for a job well done

Geraldine P,

Los Angeles, CA
Awesome !!
December 12, 2024
Overall rating

Very prompt and friendly

Moniquel J,

Saint Joseph, MO
Dryer repair
December 12, 2024
Overall rating

I am 100% satisfied with the service I received. Thank you for responding in a timely fashion.

Betty P,

Roanoke, VA
Great job!
December 12, 2024
Overall rating

The technician took the time to thoroughly address all of my concerns and explained everything in detail. I really appreciated how patient and attentive he was throughout the entire process. It's clear he takes pride in his work and genuinely care about providing quality service. I felt confident that my issues were in good hands, and I'm very satisfied with the outcome.

Daphne D,

Waldorf, MD
Sears Repair Servces
December 12, 2024
Overall rating

We are so pleased with Emmanuel's service. He's very professional yet easy to talk and work with he. His expertise is excellent. If anyone comes out to service us again we want him to be the one to come. He's very personable, friendly and does an excellent job. He's very efficient and knows what he's doing.

Eva O,

Inglewood, CA