Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Nicholas
On time; explained everything, worked steady, and finished when he said he would. Very pleasant. Thanks!
David F,
Summit, NJDryer
He was awesome. Courteous, quick and pleasant.
Khani A,
Honolulu, HItech
He was professional and hopefully corrected the problem. I haven't used the dryer yet but he answered all my questions and was very polite.
Maria M,
E Stroudsburg, PADryer.
Lawrence was very nice and respectful and he did a superb service job. Thank you for your prompt response and service. Gail Blythe.
Gail B,
Arroyo Grande, CAWell done
Gavin diagnosed and fixed the dryer. He ordered the parts needed the first time.
Daniel D,
Middleburg, FLGood work
Did a great job on our dryer. Determined the problem quickly and got parts quickly.
Mike G,
Franklin, TNTechnician
He was very friendly and knowledgeable. Parts needed to be ordered for my washer and he was amazing letting me know when he would be coming back and how parts would be shipped. I was very happy with his terrific customer service!
Suzie D,
Sartell, MNRepair on Dryer
Michael completed work in a timely manner. He was friendly and enjoyable to work with.
Brenda N,
Albuquerque, NMWarranty Service Review
The process of setting up the appointment was very easy. We were given options for timeframes and we picked the best one for us. However, the original date/time was cancelled by Sears with no reason provided. The rep with whom I spoke (Braylon) rescheduled the appointment for the following day. We requested both online and on the phone that the tech should try to arrive by 12:30 to 1:00 p.m. because we had a long-standing commitment at 3 p.m. On the day of the service, at around 2 p.m., I called again and the rep (Princess) contacted the technician to change the time to 4:30. The tech (Mustafa) actually arrived shortly after 4 p.m. and proceeded to deal with our dryer issue. He also performed a preventative maintenance check on our covered washing machine and refrigerator. He was neat, polite, and very professional. He explained what he was going to do and what he found. He fixed the problem promptly. Overall, it was a good experience, notwithstanding the initial cancellation. Everyone I interacted with was professional and went out of their way to help address the issue at hand.
Robert C,
Fairfax, VAMarvelous
Marvelous Work , Diligent, efficient, punctual, friendly. Tidy and given clear explanations of the work
Lynn M,
Pittsford, NY