Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Dryer
Warren did an amazing job and was friendly and professional
Gary M,
Santa Maria, CAExcellent
Our technician was excellent. always communicated and gave us realistic expectations so that we can plan accordingly. It was a pleasure
Francisco H,
Guaynabo, PRTech Review
Gregory did a great job of fixing the issue and saving me money in the process. He was fast, accurate and shared information about the repair. He should have been the tech sent to make the initial determination of the problem. The original tech make an inaccurate diagnosis and not only charged for parts that were not needed but caused a 2 week wait on getting the repairs make. If Gregory would have been send on the first visit, the job would have been completed that day and no extra charges and hassle on the customer end to get back the over charge. The first attempt at fixing the dryer was not service expected from Sears and has made me decide not to use or recommend their services again. I am giving Gregory five stars because of his service but Sears has a whole would only receive 1 star. I hope this review is seen by the correct people to give Gregory the acknowledgement he deserves but also the people to look into this issue and their service. Talking with service about these issues would have been desired but it doesn't seem that Sear's phone number directs to a service department for general complaints.
Paul D,
Powell, OHDyer
Josh was very professional and very knowledgeable. He did a great job.
Sarah S,
Williamsport, PAGreat service
Fast and friendly
Dawn E,
Tavares, FLPrompt and Quick Service
What a great first experience. He was right at the start of my repair window, which was great because I didn't lose any part of my day and I will be able to get stuff done today. He was knowledgeable and quick. Thanks for all your help.
Brad M,
Mardela Springs, MDWonderful Support
James provided wonderful support, from his conversation to helping us understand what was wrong with our dryer. And he went over and beyond to provide great service to our family.
Ernest J,
Greensboro, NCJosé Luis
Amazing experience he took his time to diagnose what the dyer needed came back to install left the dyer like new
Mayra M,
Santa Ana, CAService on Dryer
Alex was very knowledgeable and diagnosed the problem immediately. He also referred me to the Sears Service program and left me a flyer so I could review the different levels offered. Excellent service and I feel fairly certain I will be signing up for a service contract.
Ekizabeth B,
Yorba Linda, CAGood
Very professional. Thanks
Patsy L,
San Jose, CA