Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Explained everything
Nice tech explained everything answered all my questions and did a good job I am glad I found out what the problem was with the vent and not the drier I would use sears service again
Jilian J,
Old Bridge, NJDryer
Great job very professional
Robert B,
Stevensville, MDFinally repair made but nightmare before
I had no issue with Dwight - he was proficient and made sure the repair he did solved the problem. My issue is with problems you have with your system that don't seem to get corrected. 1st repairman - came 1/25/25 ... diagnosed problem and ordered parts to be sent to my house - scheduled appointment for 2/7/25 to finish repair ... no issues with serviceman. 2/6/25 - email stating appointment 2/7/25 was being rescheduled to 2/14/25 since not all parts needed for repair had not arrived BUT - BOTH PARTS HAD ALREADY BEEN DELIVERED TO MY HOUSE. Phone calls to company to confirm this only connected to automated service - could not find any record for me ... said service order number not valid even though it was on all previous e-mails from company. Ditto for computer chat feature - no record of my service order number, so no help from them either. A number of calls I made only connected to automated services - finally on 2/11/25 connected with a REAL PERSON and again was told they still showed missing part for repair. I told them I had both parts - confirmed with them that the parts I had were the correct parts needed for the repair. They then scheduled repair for 2/12/25 in the afternoon. Morning of 2/12/25 repairman Dwight called to confirm appointment and asked about parts since his info was still saying I didn't have all the parts needed for the repair. WHAT is the matter with your system? I had the parts - I told your customer rep I had the parts - and the day of my repair your system still didn't register that I had the parts. Ineptness personified. I don't know that I'll use your company again.
MB,
Orange Village, OHDryer Motor Replacement
Dan is amazing. Extremely knowledgeable and quick. He got be back up and running in no time!
Kristina G,
Marana, AZThe best service ever
Khaled was the best service technician we've ever had. He diagnosed the problem quickly and repaired our dryer perfectly. He took the time to make it right. His expertise and skill and the way he took responsibility of the job at hand, show that he should be in a supervisory position and share those skills with others. He is the perfect example of how to grow a business into the next 100 years. We could not be happier with his performance and Sears Home Services.
Susan B,
Huntington Beach, CADryer Repair
Aaron O returned to resolve an issue from the prior visit by another technician and he did a great job and was very thorough. Thank you
Marcus P,
Miami, FLDryer technician
Very personable and gets the job done! Good technician.
Jeannie B,
Wahiawa, HIPerfect repair
Booked at 5 pm yesterday and they were here by 10:00m today. Fixed and they sent constant status updates to tell me when Mario was coming.! Just perfect
Michael H,
Dallas, TXWork to fix my dryer door
Technician did a very good job in fixing my Maytag dryer door .
Dorothy F,
Maddison, ALExcellent
He was very helpful and explaining everything to me and I'm very satisfied with his service
Rosemary M,
Chicago, IL