Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.3K


Average Rating

4.8/5

Great Service
March 10, 2025
Overall rating

Excellent work, professional and courteous. Would highly recommend this young man.

Andrew S,

Fort Mitchell, AL
Very friendly and knowledgeable
March 10, 2025
Overall rating

Jorge was wonderful! He called 30 minutes in advance, arrived on time and finished quickly while still giving me tips to help improve the dryer performance. Thanks Jorge!

Emily C,

Aptos, CA
Pat was thorough, experienced and a great human!
March 10, 2025
Overall rating

What can I say, I hate it when an appliance goes out or something breaks. Calling on and getting quality service is tough. I called Sears Home Services., and was completely overwhelmed at how fast, efficient, and professional our technician was. Pat was his name and they I'd rate Pat on a 1-10 scale a 15. Oh my gosh, he was quick, personable, professional and top notch. Seriously a 15 on a 1-10 scale. He was so good we signed up for the full house care. Great job Sears Home Services.

Steve H,

Thousand Oaks, CA
Speedy Service
March 10, 2025
Overall rating

John E. Showed up and got right to work. Replaced the broken part in maybe 3 mins! Thanks John!

Kevin E,

Mechanicsburg, PA
Great service
March 10, 2025
Overall rating

George provided great professional service and communications. I was glad that,of the multiple trips required to complete my service, he was the person assigned each time.

Debalene E,

New Braunfels, TX
Awesome service
March 10, 2025
Overall rating

Very polite and kept us informed and worked extremely neat. Highly recommend.

Steve W,

Oxford, MS
Prompt Efficient and Informative
March 10, 2025
Overall rating

I requested Sears Home Services because I heard a persistent intermittent scraping noise in my dryer while drying my laundry. From my initial request for service, I received email updates to confirm the appointment as well as a call when James was on his way. He arrived promptly at the prescribed time, listened to my concerns and checked out the issue although the initial noise, prompting my call could not be replicated. James explained the possible causes for the noise, examined my dryer and said that I had 90 days to call back if the problem should recur. He was kind and personable. By the way and no fault to James, I did not like the payment process, requiring me to go to my computer, which was somewhat unwieldy and inconvenient.

Karen A,

Silverton, OR
Home owner
March 10, 2025
Overall rating

Very knowledgeable tech Thank you

Edward T,

Monroe, NY
Great service!
March 10, 2025
Overall rating

Khalid is a great technician! He determined the problem promptly and was friendly and courteous while he was here. A part had to be ordered and he came back on the schedule day to complete the job. The only complaint I have is not with him, but the way the appointments are scheduled. On both occasions, he arrived a few hours past the four hour block that I was given for his arrival. Don't feel this is his problem because he doesn't do the scheduling.

Deborah V,

Columbia, MD
Great Service
March 10, 2025
Overall rating

Richard was very helpful and professional. I went above and beyond to help with beneficial offers provided by Sears home warranty to help save on our services and provide any additional discount on future services for other appliances in our home. We appreciate him.

Darius N,

Nashville, TN