Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Dryer at 413 sterling ridge dr
Greg was great to work with. He did a professional job.
William L,
Archdale, NCAwesome service
Technician Daniel L was very professional, did the job and told me what was wrong and the next step to getting the rest repaired. Thank you!
Tara G,
Richmond, VAFive Stars, should be Six!
Jim showed up, when the previous technician did not for many months. The previous technician had taken apart my dryer and put it back together wrong, never found the real problem, and said it needed a part that was discontinued, but that he put an order in for it anyway. Then he quit working for the company. Jim has been fixing the other guy's messes for a while, and fixed this one, too. He found the problem caused by the previous technician, fixed that, found the original problem, fixed that, and everything works perfectly now! It's April 10th and my dryer has been broken since December 21st. Jim was the eleventh appointment, the first four not showing because the technician ran out of time in the day, the fifth being when the other technician came and made things worse, and the rest in between this one all no-shows as well. Jim solved everything. Thank you so much Jim!
Michael H,
Coos Bay, OR???
Very pleasant fellow and highly experienced. Everything was fixed and quick order. Very happy with how all was handled.
Richard T,
Northfield, MNKnows his stuff and is so kind!
He was so kind, knowledgeable and helpful. I'm so grateful he was here to help me and my mom! 🙌
Susan R,
Springfield, ORRobert is great but Sears is AWFUL!
Robert is an amazing professional:) He was sweet and knew exactly what he was doing. He always gave honest correct information. Sears however as a company is the absolute worst! No customer service, no accountability and complete dishonesty at every turn. So sorry Robert has to deal with such an awful establishment. They dragged out my dryer repair for over a month even though the parts were there within a week. Their lack of competency isn't the worst thing about them however. The worst part of dealing with Sears is the harassment. Almost every day I would receive text messages threatening to cancel my appointment unless I answered ridiculous questions about information Sears already had. Sears also wasted my time by scheduling and then immediately canceling over 7 different appointments with their useless texting system....truly unnecessary. I will never ever use Sears for anything, like ever again, ever! Sears is a deplorable company and that is exactly what my BBB claim will read!
Erin R,
Munds Park, AZGas Dryer Problem
Based on our conversation, Anthony has a broad knowledge regarding dryer problems. A quick check of the problem, he knew the solution. He also provided me with solutions to future problems.
Rudolph B,
Chula Vista, CAExcellent service
Repair man was very polite and professional. Nice to know that there are people like Him that still exist.
Richard C,
Victorville, CAThank you
I appreciate the great service and getting the dryer up and running.
Eric S,
Jamesville, NYMt
Super pleasant. Definitely skilled in the repair. Answered my questions
Joe D,
Galena, OH