Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Electric dryer repair
Punctual, professional, and courteous. He took time to explain everything about my electric dryer. He is an awesome technician.
MC,
Brownsville, TXGood service and very helpful
He replaced the part needed and helped me understand what I can do to keep it running well
Elaine R,
Tulsa, OKThorough and knowledgeable
Diagnosed and was thorough in describing the issue, got it running quickly.
Michael R,
Virginia Beach, VADryer repair
John was very knowledgeable, friendly and explained everything in detail. Great technician.
Steven B,
Raynham, MAExcellent technician service, Scheduling Very Poor
Sears Home Services needs to do better with their appointments scheduling, and deliver prompt service when service is needed. Scheduler made me wait 2 weeks for my first appointment to diagnose my dryer problem. Then made me wait 2 additional weeks from the first appointment to schedule the final repair appointment when I called to inform that the ordered parts had been delivered and in my possession. The recall appointment should have been prioritized to finish the repair job. 1 month to effect repairs from start to finish is too slow, especially when the part(s) are ordered and delivered within 2 days. Also very frustrating to have to deal with a scheduling call center that is in a foreign country.
Russell S,
Morristown, TNDryer
Mark was professional and courteous. I paid more than I wanted but hopefully it will be worth it in the long run.
Vera I,
Killeen, TXAwesome service
Our technician Bryan was helpful and awesome today. Highly recommend.
Scott H,
Kiawah Island, SCVery nice technician
Very helpful and transparent on what needs to be done etc. recommend him any time
Mariissa S,
San Jose, CAExcellent
Knowledgeable and nice
Krystyna J,
Mamaroneck, NYDryer service
While scheduling with the company was a horrible night mare, I was rescheduled 4 times, Wendel did a good job.
Jennifer S,
Torrance, CA