Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Dryer maintenance
Ronnie C came out on 5/22/2025 and did a complete tear down of my dryer. He only had to replace the thermal cutoff which was already replaced by Sears Direct Tech on 05/19/2025. Still under 30 day warranty for same issue. But I had to pay another $129 diagnostic due to first tech not annotating in their system. Ronnie did an amazing job, was courteous, friendly, knowledgeable and so far fixed my heating issue. I have to give Ronnie 5 Stars for his work but ZERO stars for Sears Direct not having the "under 30 day warranty" as stated by first Sears Tech on 05/19/2025 and on my CHAT conversation with Braylon(AI maybe) but I do have in writing no charge was are wanted. I have DISPUTED the two $129 charges, only one was warranted if the heating issue reoccurs.
Tom Z,
Portsmouth, VADryer latch
My dryer start/pause button would not work…Seats sent Russell out quickly that same day of my call. He explained, gave me options, n ordered the part. I appreciate d the prompt installation after the part arrived to my house
Barb W,
Blairsville, GAGreat service. Friendly
Great service. Friendly. Great service. Friendly.
Don B,
Frederick, MDA lot of hot air!!!
Vic is amazing! He was able to troubleshoot and fixed my dryer vent connection issue in no time! He showed me what I did wrong when attaching the vent hose to the dryer. Once the issue was resolved, Vic gave me some tips to prevent the issue from recurring and timeliness for to have my dryer serviced. I would highly recommend Vic to service your dryer.
Rayshawnda D,
Forney, TXVery knowledgeable
Very pleasant
Karen Van Moorsel,
Whittier, CAExcellent Service!
Richard did an excellent job servicing my Kenmore dryer. The belt needed to be replaced. He completed the job in 40 minutes and left the workspace clean. He was also good about alerting me regarding his arrival.
Jan J,
Fort Washington, MDDryer repair
Great job. He worked quickly and he was avery pleasant person.
Rosanna E,
Tracy, CADryer repair
I had a pleasant expirience the technician was very professional and knowledgeable and explained everything.
Jesus C,
Riverbank, CAVery knowledgeable and friendly.
Thanks Dino for your expertise and efficiency in helping me out with my dryer problem!
Michael T,
Mundelein, ILJose is the man!
Jose was very polite and quick. He solved the issue.
Justin C,
Saluda, VA