Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Betty Aguilar
Very friendly, professional and knowledgeable. Has great customer service skills!
Betty A,
Atascosa, TXDryer Repair
Excellent customer service resolving the issue with my electric dryer
Malaika P,
Johnson City, TNBoone driver machine
He was amazing and very profesional he was on time Thanks
Elizabeth M,
Boone, NCExcellent service and knowledgeable!
Alex was professional, courteous and knowledgeable. He diagnosed the issue quickly. Great service!
Rachel M,
Portland, MEService on 6/19/25
Good service ; however I requested an afternoon service since I work until 5pm . The notification of the technician's arrival time was between 8 and 9am. Luckily I was home.
Grace L,
Coconut Creek, FLGreat technicians, unacceptable scheduling
Lori has serviced our appliances on many occasions. She always provides the best service. Unfortunately, the scheduling process is inadequate. Our appointment was cancelled 3 times without notifying us. Finally, after making a fuss about the scheduling, a 4th appointment was scheduled. Lori came to service our dryer and did a great job. After this fiasco, we are reviewing our current contract with Sears.
Wayne B,
Center Valley, PATechnician is great! But not Sears' scheduling system
Calvin the technician, was very honest, competent, and a very nice person. But Sears attempt at using AI to automate the scheduling process was horrendous. Specifically, the AI did not accurately understand the address, and then the system gives you no way to correct the erroneous address, despite saying you can do so in the chat. It does not actually work. So it sent the text to the wrong place. No live agent, no way to correct errors, and no way to communicate with the tech until he is on site, in this case the wrong site.
Michael S,
Dowagiac, MIDryer Starter Replacement
Excellent service, timely, good communication, polite and courteous, positive attitude
Rose P,
Staten Island, NYMaytag dryer
He was knowledgeable, very polite and curious. Showed me step by step what was wrong.
Jeffrey J,
Grove City, OHJob well done
Travis was prompt for his appointment, went right to work and quickly and efficiently got the repair done. He was neat and clean in his work, and polite in his manner.
Lee H,
Hilo, HI