Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.2K


Average Rating

4.8/5

Professional
April 28, 2026
Overall rating

Very professional and came on time. He took the time to explain things

Grady V,

Franklin, TN
Samsung dryer repair
April 27, 2026
Overall rating

Technicians were very professional and friendly. The scheduling system need work to make it more customer friendly, but that was not the technicians fault.

Kenneth B,

Columbus, OH
Great Service from my tech
April 27, 2026
Overall rating

As always, I was very happy with my tech and am very happy to have a working dryer again.

Lorrie F,

Doswell, VA
Russell
April 27, 2026
Overall rating

Russell is always friendly and solves our problems. Issue solved.

Cecelia B,

Cleveland, GA
Sears Home Services
April 27, 2026
Overall rating

James was on time and very professional. However, he was also very friendly and good with my dogs. He explained the problem with my dryer and a few days later, after the part arrived, he repaired the dryer! Next time I have an appliance problem, I will call Sears and request James.

Faye G,

Ooltewah, TN
Dryer Repair
April 27, 2026
Overall rating

Tyler was wonderful. He identified the problem and fixed it.

Linda D,

Pittsford, NY
April 27, 2026
Overall rating

JD, our technician, was very helpful after the previous technician didn't show or call. The second technician also ordered the wrong part for our dryer. Communication could be improved; it's hard to get a live agent. This process took almost 4 weeks to complete. I understand the understaff.

Juliey T,

Tuskegee, AL
Very pleasant and knowledgeable
April 27, 2026
Overall rating

Did a great job knew what he was doing and very kind to talk with.

Donnie W,

Asheville, NC
Natural gas dryer
April 27, 2026
Overall rating

Came within service window, called upon arrival as requested. Performed inspection and serviced proficiently and timely. Was professional.

Mirian V,

Chicago, IL
Washer, Dryer repair
April 27, 2026
Overall rating

Very professional and timely. Explained everything to me very clearly so I could understand it. Very nice young man

Nancy L,

Edgewater, MD