Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.3K


Average Rating

4.8/5

Very sarisfied
July 18, 2025
Overall rating

Eli is prompt, professional, prepared, and polite. He is knowledgeable and capable. Highest recommendation.

Margaret D,

Tyrone, GA
Most excellent service
July 18, 2025
Overall rating

Eric was very punctual. Arrived when he said he would arrive.. Told us the first time he was out there. That he had ordered parts and he would be back to install them. I like that they sent the same technician out to install the parts.. He was very neat cleaned up the laundry room as he worked. Eric was very polite. We were pleased with his overall service of the dryer.

Helen M,

Melbourne, FL
Kenmore Dryer Repair
July 18, 2025
Overall rating

The technician from Sears was quick to identify the problem and the estimated repair costs made me decide for the purchase of a new dryer. Missing information was the technician's name, company address, company contact information. I do not like to deal with a business I do not know.

Dietrich R,

Knoxville, TN
service visit 07-17-2025
July 18, 2025
Overall rating

You need to eliminate you AI system for sevice calls. I was first told yesterday morning that I did not have a scheduled appointment and then I was told the technician would be there at 9 am. The technician finally came at 4 pm. He told me that he was not to arrive before 10 am. I never told anyone that arrival had to be after 10 am for this appointment. My time is as important as your time so I need a better window than between 8 am and 5 pm. Since there is no actaul person to talk to this is impossible to find out. You need to rethink this very flawed system. Thomas Vuchetich D.D.S.

Tom V,

Perry, MI
Great repair
July 17, 2025
Overall rating

Daniel had to step in when Tim wasn't sent back to fix my dryer. He jumped in and figured everything out even though he wasn't the one who performed the initial assessment. He fixed my dryer!!! I'm thankful and appreciate his expertise.

Evelyn K,

Durham, NC
Courteous and professional.
July 17, 2025
Overall rating

I was not present at the time, but my parent's caretaker was very pleased with the service. He was courteous and pleasant she said and got right to checking the dryer. Very professional. When I spoke with him on the phone, he was very courteous also.

Jean A,

Littleton, NC
Angel
July 17, 2025
Overall rating

Angel is excellent in his work. .always polite and do excellent job. Thank you

Rebecca S,

Salinas, CA
Service Provided by Michael
July 17, 2025
Overall rating

We were very happy with the service we received from Michael! He always does a great job! He has worked on our appliances in the past and always with the great service! We also enjoy his company, visiting with him as he works. You can tell he is a very responsible and conscientious person who takes his job very seriously! Thank you again for the great work, Michael! Take care, God bless you and see ya!

Edward L,

Santa Fe, NM
Samsung dryer repair
July 17, 2025
Overall rating

Timothy was very professional & friendly. The repair was done quickly & efficiently.

Nancy A,

Olive Branch, MS
Kevin review.
July 17, 2025
Overall rating

Kevin was on time and very pleasant. He checked everything. He is the best .

Thomas P,

Glenwood, IA