Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
My serviceman was David, Not George
David was exceptional. He was professional, courteous, efficient and did the job that 3 other technicians refused to do, which was switch the dryer door to the other side. The previous technician, George, was nice but refused to do the job unless there were two people. David is a KEEPER, a real treasure!
Cristine K,
Avon, OHOwner
He was very professional and pleasant. He was also Groomed very well.
Stephanie W,
Hollywood, FLTech Gerry was great
Gerry was great - prompt, knowledgeable and friendly. Would definitely recommend!
Scot A,
Scottsdale, AZGreat Service!
The service technician was prompt, friendly and knowledgeable. I would recommend using Sears in the future.
Derryck P,
Pittsburgh, PAUnreasonable labor rates of ~$300
Raymond was great. However your labor rates are in reasonable!
Bill R,
Cocoa Beach, FLROB DID A GREAT JOB QUICKLY
The technician knew his job well and did it politely and quickly. Thank you so much
Nancy H,
Plant City, FLService
Austin C was very professional and explained the issue with our dryer and all of our options. Great experience!
Shannon N,
Mc Ewen, TNDryer repair
Great customer service! Even though dryers are not the technicians specialty- he had the problem diagnosed and fixed in under an hour! Thank you!
Lyn C,
South Bend, INSteven was the best, Sears is the worst.
First let me say Steven was fantastic as our service technician. But, oh my gosh, LG and Sears together made for the very worst customer service experience in my 59 years. It is now the the end of the first week of august 2025. Our dryer has been out since the end of June. LG made me jump through stupid hoops to get them to even have a service technician come out and fix my dryer under warranty. Sears Home Services canceled twice (after I had taken two vacation days off work to accommodate their 8-5 arrival time) with no warning. Add to this that there is no human at SHS to even speak with. They are horrible. You notice that there is not even a way to give Sears Home Services one star without casting aspersion on Stephen? He gets five stars, Sears and LG get zero stars.
Wesley K,
Marshall, MIService technician
Quick and efficient and very knowledgeable and very respectful in his job
Johnie N,
Utica, IL