Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.3K


Average Rating

4.8/5

Dryer repair
September 16, 2025
Overall rating

Our technician Taylor was very considerate and knowledgeable. Identified the issue and advised our options. GO DAWGS!

Ray A,

Ringgold, GA
Dryer repair
September 16, 2025
Overall rating

He was very nice. And fixed my dryer quickly. He still came to do the repair after 5.

Michelle S,

Beaver Dam, WI
Professional. Expert. Friendly. Awesome!!!!
September 16, 2025
Overall rating

Andrey is the epitome of excellent customer service and professionalism. I explained a couple of things I thought were going on, he listened, he translated from my amateur description to expert analysis and got to work. Not 10 minutes later he was all done and everything working perfectly. Thank you Andrey!!!!

Hector M,

Los Angeles, CA
Repair
September 16, 2025
Overall rating

Efficient Found the issue and repaired it. Explained the problem

Larry S,

Fairhope, AL
Great Repairman
September 16, 2025
Overall rating

Your repairman is quick, professional, and kind. He identified and repaired the issue immediately.

Jim E,

Vallejo, CA
Professional
September 16, 2025
Overall rating

My name is..spelt..Angila Laughlin. David is a very polite and very helpful technician. He completes his work very professionally. I rate David 5 stars.. But the Sears app...I do not like. It could not even find me by my phone # ..which is the same and only # I have been receiving texts from Sears When I wanted to do a chat to check on something. ..it kept saying could not find by that #. But, David is very professional.

Angela L,

Goode, VA
Great work
September 16, 2025
Overall rating

The technicians themselves are great! I appreciate them for coming out and doing work on my appliance. However, the overall customer service from the company itself (SEARS) is AWFUL. They spent over TWO MONTHS just delaying this repair and taking forever to acquire the part needed to complete the assignment. THEN it took 4 DIFFERENT technicians to correctly diagnose the problem and get it finally fixed. The worst part is Sears has switched to an AI Customer Service Experience which disables the customer from speaking to anyone from this company to address these issues. What a crap service.

Oscar L,

Newhall, CA
Tech
September 16, 2025
Overall rating

He was very nice and extremely knowledgeable! Really fast. Would highly recommend.

Jerrycarol M,

Catasauqua, PA
G.e. is junk in my opinion
September 16, 2025
Overall rating

Mat was xcellent except for the outcome $$$ Had to purchase a new machine. Mine was only 15 months old.

William K,

Hudson, NY
Very satisfied with service
September 16, 2025
Overall rating

5. Darren was very professional and explained everything well. Took care of our problem.

Thomas B,

East Stroudsburg, PA