Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.3K


Average Rating

4.8/5

Outstanding Technician
November 04, 2025
Overall rating

Letwan was very professional, he quickly assessed and identified the issue. Couldn't have been more satisfied!

Jeff J,

Knox, IN
Speed Queen dryer
November 04, 2025
Overall rating

Liam and all of the other techs were great. Your AI system is horrible. I waited a month due to this system and it tried to charge me $4 more after spending over $525 for repairs.

Chris L,

Baton Rouge, LA
Dryer Maintenance
November 04, 2025
Overall rating

Great technician and great customer service. Knowledgeable, courteous, professional, and prompt.

Rebecca S,

Phoenix, AZ
Samsung dryer repair
November 04, 2025
Overall rating

Tech came first thing in the morning. Did a great job. Pleasant.

Vernon E,

Graceville, FL
Conrad
November 03, 2025
Overall rating

Very knowledgeable and thorough, reviewed previous service notes as part of prepping for appointment.

Amy O,

Rochester, NY
Worker professional, bur repair costs outrageous!
November 03, 2025
Overall rating

Despite being final stop for the night, Kevin was friendly and professional as he checked out my dryer problems. Unfortunately, repair costs exceeded what I was willing to pay.

William M,

Crossville, TN
Review
November 03, 2025
Overall rating

Darren was very professional and explained the problem. He was very thorough

Pat H,

Hayward, CA
Service Review
November 03, 2025
Overall rating

On time, thorough and honest, will definitely use Sears Home Services again

Barbara C,

San Diego, CA
Jestavian is great! AI scheduling is not so great.
November 03, 2025
Overall rating

Jestavian was efficient, professional and nice about showing my engineer husband what he was doing. He also gave us honest advice about our options and didn't just tell us to get a new dryer, even though ours is 23 years old. On the other hand, the AI scheduling system is awful, and it's impossible to get a live person on the phone.

Erika E,

Golden, CO
Alonso was fantastic
November 03, 2025
Overall rating

Very friendly and personable . He knows his way around a dryer like nobody's business. Made it look easy but it wasn't. Fortunately he had the part with him. Took maybe 30 minutes max.

Jim K,

Las Cruces, NM