Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.3K


Average Rating

4.8/5

Excellent Serviceman
December 18, 2025
Overall rating

Howard did a fantastic job repairing my dryer. He ordered the replacement part and it arrived at my home within days. The repair was completed on the day that was convenient for me, the customer. I appreciate Howard for taking the time to explain the entire process. Excellent experience with this repair service.

Lucille E,

Belleville, MI
Assisted with dryer
December 18, 2025
Overall rating

Jorge was very professional. He reviewed the problem with my dryer and was able to assist in getting it to dry correctly. I really appreciate all his help!

Gilbert C,

Jourdanton, TX
Quick install today.
December 18, 2025
Overall rating

Finally the parts were delivered to us….took several weeks. The work order was submitted in October.

Dorothy T,

Columbus, GA
Service technician
December 18, 2025
Overall rating

Alex was very nice and informative, gave us options and we decided to go with a new dryer due to the age of the one we have now! Great technician!

Heidi Z,

Brea, CA
Dryer Service
December 18, 2025
Overall rating

Diagnosed the problem quickly and efficiently. Explained it accurately an succinctly.

Ronald C,

Rockport, TX
Excellent, known
December 18, 2025
Overall rating

Excellent tech, very knowledgable, very friendly and professional, confident communicator

Anneke T,

Mcminnville, OR
Robert T.
December 18, 2025
Overall rating

Great work and good information! Made sure I knew how to keep my dryer working!

Ann D,

Fort Mill, SC
Frustrating Experience
December 18, 2025
Overall rating

Mark did not perform the needed service The cost to repair my dryer was equivalent to purchasing a new dryer!!! I gave Mark the 5 stars because he was very professional, provided good information in preventing future damage to my dryer. Was very apologetic for the multiple re-scheduling initiated by the AI scheduling (I was re-scheduled after waiting all day; the second time the technician arrival changed multiple times) I don't know how the repair aspect of this company stays in business!! Perhaps once the technician FINALLY arrives customers forget about the hours/days they've waited. I guess this is what happens when you allow AI to take over

Dolphine C,

Matteson, IL
Drew
December 18, 2025
Overall rating

Drew was a thorough technician, and he also was very respectful.

Iris D,

Ponca, NE
Bobby
December 18, 2025
Overall rating

Excellent customer service, did a good job. Friendly, helpful, & courteous.

Carol B,

Johnson City, TN