Dryer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

27.2K


Average Rating

4.8/5

Dryer repair
May 19, 2026
Overall rating

Got right to work and finished in a very short time. Took his trash out when he was through.

Dorothy A,

Amarillo, TX
Technicians were great, professional and pleasant.
May 19, 2026
Overall rating

The Sears Home Services App is not user friendly, no option too talk to a human which would have provided additional information for the technician to make the repair on the first appointment. The Chat Bot is limited to specific information from the customer to the Technician prior to his arrival. For example, my property is gated and the technician must call or text me his eta so I can open the gate. This is not included in the Bots list of canned reasons to communicate with the technicians. This is one of several issues that I believe is not customer oriented. If I am wrong, my first complaint applies, App is not user friendly.

Karen B,

Sonoita, AZ
Rudy - Dryer Repair (May 2026)
May 19, 2026
Overall rating

Rudy was professional & courteous. He explained the inspection process and all services provided. Following repairs, Rudy discussed preventative care to avoid future problems.

Brian C,

Solana Beach, CA
Great service
May 19, 2026
Overall rating

Great service, great advice, very clear and concise. Professional and friendly.

Jay B,

Charlottesville, VA
Customer
May 19, 2026
Overall rating

Professional and was timely with correcting the issue. Great to have him represent sears. Appreciate the work that was done to fix my dryer. Thank you!

Deirdra Y,

New Castle, DE
Great
May 19, 2026
Overall rating

The job was done in no time very happy that I decide to use Sears Home Service.

Margo S,

Salina, KS
quick repair
May 19, 2026
Overall rating

Very glad that he could fix the dryer today as my 92 year old father generates a lot of dirty laundry and it is quite an inconvenience not to be able to wash/dry the laundry.

Leon B,

Jacksonville, FL
Customer
May 19, 2026
Overall rating

Brett was honest He explained the issues. He cared. He didn't try to sell me parts I didn't need. He took the part the previous "so called" repairman ordered off the machine and put my old part back on. You previously sent an unqualified person to my home who misdiagnosed the problem three times. You have your parts back. Please process my refund. Thank you.

Dorothy C,

East Aurora, NY
Thorough service
May 19, 2026
Overall rating

He identified the issue. Satisfied with his recommendation. Thank you!

Suzanne N,

Pleasant Hill, CA
Dryer Repair
May 19, 2026
Overall rating

Daniel steadfastly kept after our dryer problems until it was working perfectly!

Mark W,

Henrico, VA