Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Review
Very good tech. Quick diagnosis and repair. Would highly recommend Caden
Bruce V,
Mcfarland, WIAssessment
Micheal was both friendly and knowledgeable.He was able to assess the best course of action.
Carla M,
Lunenburg, MAExcellent
Great customer service, friendly, knowledgeable. Arrived on time and worked efficiently
Judith O,
Gurabo, PRLG Dryer Repair
Michael did an excellent job installing the new part in the LG dryer. However, your parts tracking and scheduling software left me with a totally unsatisfactory experience. After the part was replaced on order the tracking software totally failed. The part was delivered 5 days after the technician ordered but your website continued to show it "ordered ". As a result my repair scheduled for 1/16, 1/17, 1/19 and 1/21 kept getting changed by your software. I explained the problem to your AI helper and nothing was changed. I needed to be able speak to a real person to get the problem resolved. It is near impossible to find a real customer service person to assist. Your parts tracking and technician scheduling system need major maintenance.
Robert C,
Jamul, CAFür diagnostic
Great service and efficient and kind. Diagnosed the issue and informed me of the part I needed
Christine P,
Fairfax, VTExcellent senior technician
He is very knowledgeable and always resolves issue on the first visit.
Beatriz M,
Oakland, CADryer had error code
Connor came in diagnosed the problem ordered. The part part was lost at the post office. I drove over there got the part. Your app does not work very well and trying to get a hold of people. I was trying to let them know. The part was not here yet your app does not do that. You need to add more options for your app to keep in communication. He would've wasted his trip if I hadn't gone to the post office to see why it wasn't delivered to my house. There was no way for me to track the shipment on the app like the app says I can that is a fallacy both Connor and I try to do it.
Dennis T,
Bemidji, MNDryer Repair
He was very fast, efficient and friendly. Thank you very much!
Marion N,
Houston, TXGas dryer
Finally our dryer is fixed! It only took 3 visits!
Shelly J,
Reedsburg, WIReview of Jason M
This is the second time Jason has come out to provide services for us. He has always been on time, is very knowledgeable and explains what he finds and how he plans to resolve the issue. We would love to have him back for any of our services needs.
Ron R,
Pensacola, FL