Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Sears service Technician
He is very knowledgeable about his job and explained the replacement parts and showed me the bad parts before he removed them. Then he cleaned up after completing the repair. Thanks for having a wonderful technician!
Jim R,
Phoenix, AZDryer inspection
He informed us better about what was broken, and the availability of replacement parts.
Charles T,
Ocean View, NJDryer service
Brian was quick, polite and professional, I couldn't ask for more. My dryer was fixed and is running perfectly again.
Chase Z,
Yuma, AZService is professional
Nikita B was extremely professional and helped us navigate challenges that we had getting this repair complete. Both Terry and Nikita B were a pleasure to work with but communication with your company is challenging in so many ways. Miscommunication - system state - parts were not shipped - although they were delivered to our house. System then said service was complete when it was not. Could not talk to a human being. Very frustrating! But Nikita was finally able to navigate the system in addition to doing the repair. Thank you!
Deanai C,
Wilmington, DEGreat service
Technician Jeffrey did a great job, professional job..he is to be commended
Len W,
Halethorpe, MDGreat service!
Communicated every step of the way and provided great service!
Patrick F,
California, MDProfessional and Good Explainer
Explained the problem I was having and the steps to remediate it very well, despite not being allowed to fix the problem himself (had tear in tube that's technically not part of dryer)
Jacob P,
King George, VAGary Dobbs
Excellent service, friendly, work area was kept clean, covered his shoes , overall professional!!
Gary D,
Valparaiso, INTech
Very nice and explained in detail. Thank you for your help
Debbie M,
Heflin, ALGreat repairman, poor company business model
For my dryer repair service, I found the experience with Sear Repair very frustrating. The two service technicians were great - knowledgeable and competent. However, the company business model of scheduling service is not great - you must be available from 7am - 6 pm! For one appointment, I received a text message at 5:55pm letting me know that "due to scheduling issues" the technician wasn't going to make it (no surprise at that point). Most service repair and delivery companies I have used in the past specify morning or afternoon, at least. Why can't Sears do this?
Sara C,
Bolivar, OH