Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Fixed our dryer
Fast, friendly, efficient....who could ask for anything more! Thank you!!
Mike S,
New Bern, NCExcellent Service
Very friendly and very helpful explained everything that was going on with my dryer
Karen R,
Mather, PAGot it working with lots of work!
Calling for service yesterday and today we already had Great service ! Thank you
Carol K,
El Campo, TXRepair service by Jim for Tim
The service by Jim was great and professional. He was thorough in his communication. However the experience in dealing with was very much frustrating and with much to be desired. Totally relying on AI with no way to talk to a live rep is absurd. In the communication from Sears they warn about a cancelation fee if not done prior to 24 hrs. However I received a cancelation notice around 11:30 on the day of service. Also, having an 8-5 window for service is ludicrous. Scheduled service calls are planned and so should the times to do repairs where a lesser window of service could be given in my opinion. Lastly constantly sending out notifications to confirm was very irritating. One time should be sufficient.
Timothy J,
Morristown, TNGreat service!
Gregory was very professional and knowledgeable! He got my dryer issue fixed so it will work now.
Sarah J,
Powell, OHAwesome Service
I was extremely pleased with the service provided , plus, an added bonus was the promptness and the courtesy shown by the technician was just beyond comprehension!!! Thank you again from a customer for life!!!
Wayne R,
Little Rock, ARManuel L
Manuel arrived promptly, and did the work, replacing the seal on our dryers drum. He was very professional, and very effective at solving our issue. I do, however, have great concerns about the fact that it took me, literally one month to get a technician out to our house. I am very disappointed in the abilities of your current AI. The humans are wonderful, but I am very disgusted With the many hurdles, it took to get one technician to replace a seal on a dryer drum. Five. Stars for Manuel. Zero stars for Sears AI.
Cynthia H,
Hillsborough, CAAngel review
Angel was very professional figuring out what the issue was and explaining what needed to be done to get the dryer running again. Everything seemed to work when he was done and now I can start putting a dent in the mountain of laundry we have!!!
Rob D,
Milford, NJExcellent Service, Excellent Repair Tech
I'm very satisfied with Sears Home Services and the Sears Technician Mr. Roberto! Mr. Roberto was very courteous and respectful during the Service. He explained everything that he was going to do.
Richard M,
Kenner, LAExpert Technician
Expert service at competitive pricing . Technician was prompt , professional, and clean .
Michael A,
Milton, DE