Dishwasher Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.9K
Average Rating
4.7/5
Great
Great work. Dishwasher is back up and running the way it should
Morgan D,
Petal, MSTech Great, AI Bad
Shawn gets the 5 Stars. I'll start by saying the tech was great, he was knowledge able about my dishwasher, and helped resolve our issue. I would call him again, rather than Sears. The service and process was not. This was a fully frustrating process. To start it took forever to find an actual person to speak with to even get the process started on having a tech come to check on my machine. Then the AI thought a tech out of Dallas would be able to reach me on a Friday. Yeah, no. Let's chat about those appointment times, 8 am - 5pm. and that is on a wing and a prayer that they even have a tech who can complete service. We had an appointment that came and went on a Friday, that had to be rescheduled. Then our next appointment as canceled because the AI doesn't know how to accurately schedule an appointment in rural East Texas. Then the AI states that the tech will send a text message 30 minutes before arrival. Well apparently AI can't tell time and he arrive about 5 minutes after I received my text message. Overall, this was entirely too frustrating, and next time I'll think of better questions to ask google before I schedule an appointment. 1 Star for Sears and their AI bot. Since it asked for Shawn's rate, that is the only reason this is 5 stars, since he did a 5 star job.
Allison L,
Sulphur Springs, TXrepair experience
Sid repaired my dishwasher today and was very professional, friendly and quick. My dishwasher works great now thanks to Sid.
Deborah R,
Fresno, CAExcellent service professionals
Listened. Careful with my home. Very personable. Patricio is a great ambassador for Sears Home Service
Valerie -,
Santa Rosa, CAProfessional Service
Karl was on time, professional, polite and explained all the options.
Tracy N,
Summerville, SCProfessional and prompt service
Thanks for the quick diagnosis and repair. I would highly recommend this technician.
Frank G,
Melbourne, FLGreat service
Jay was very professional and provided excellent service for my dishwasher!!
Brandy G,
Los Lunas, NMExcellent service tech
Tech explained the issue and advised what to do if the noise returns.
Ben G,
Winter Park, FLGood experience
I did a good job… It was quick and professional
Rob D,
Westminster, MDAppreciate
Easy to work with. Appreciate Responsiveness and on time. Quick execution.
Vina B,
Iselin, NJ