Dishwasher Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

19K


Average Rating

4.7/5

Great service by Francisco
July 16, 2024
Overall rating

Francisco was professional, easy-going, thorough, knowledgeable, educational and efficient in fixing my dishwasher. Francisco did a great job at fixing my door handle issue, but more importantly, I now understand how to better maintain my dishwasher.

Jonathan K,

Chicago, IL
Our rating is 5+, it should be 10.
July 16, 2024
Overall rating

He was knowledgeable and explained everything to my husband and I. He was also a good teacher showing and teaching us how to correct any future problems. He gets an A+.

James M,

Angola, IN
Dishwasher repair completed.
July 16, 2024
Overall rating

Went above and beyond to provide excellent service to your client.

Robert L,

New Lebanon, OH
Dishwasher repair
July 16, 2024
Overall rating

Very knowledgeable and friendly. Solved the problem right away.

John S,

North Prairie, WI
A role model in its class
July 16, 2024
Overall rating

Mr. Gerardo is to be recommended, he was working on a warranty claim from choice home warranty for fixing a leak from a GE built in dishwasher. He came first for a diagnosis and requested to replace the water pump assembly/hose which was the root of the leak. Choice home warranty gave us a hard time to get the recommended parts approved. He came back in a week or so to install the ordered parts and fixed the water pump leak only to find a leak somewhere else, this time coming from the dishwasher shell. This model is ONLY 26 years old and everything is near its life cycle and I understand his frustration and recommended that it is not cost effective to pursue with repairs anymore. He spent at least 2 hours for each visit . Someone else would have given up a long time ago. Thank you Gerardo for your patience, you have tried your very best to repair the leak and it's a daunting job for a 26 years old unit

Jean L,

Phoenix, AZ
Great job, very happy.
July 16, 2024
Overall rating

He was on time. He was neat, very friendly. He made his repairs in a timely manner. He was very pleasant to deal with.

Dennis K,

Sun City Ctr, FL
Excellent and friendly service
July 16, 2024
Overall rating

Marc promptly fixed the major acute problem of our dishwasher a couple of weeks ago (suddenly failing to drain). He quickly found the source of the blockage by spotting subtle changes on the outside of the under-sink drain hose. However, replacement parts for the lower rack glider wheel assemblies and for the door cable assembly had to be ordered. After delivery of the parts to our house, Marc was today equipped to fix both the lower rack and the door problems efficiently and skillfully. On both visits, Marc arrived during the expected time window. He was very friendly and courteous the whole time. It was a pleasure having him help us out at both visits.

Bruce B,

Ashfield, MA
Kenmore Dishwasher repair
July 16, 2024
Overall rating

Tho arrived on time and assessed my problem quickly. Unfortunately the problem was a gasket and Sears no longer makes the replacement part. The unit is 15 years old so it's ready for replacement. Disappointing since I'm on Social Secuity and can't replace it. Fortunately, I remember how to was dishes by hand. Smoky Dagan Campbell

Tom C,

Redondo Beach, CA
dishwasher repair
July 16, 2024
Overall rating

James knew what was wrong, ordered the part, it was mailed to our home and he came on the appointment day and installed it in very little time. He was friendly, knowledgeable, and polite.

Raymond P,

Macomb, MI
Excellent
July 16, 2024
Overall rating

Jerry was very helpful & did all he could to fix my dishwasher.

Jacklyn R,

Ardmore, OK