Dishwasher Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
19K
Average Rating
4.7/5
Dishwasher Problem
The technician was extremely knowledgeable about the appliance Very professional Excellent customer service!
Marybeth P,
Emmaus, PASpeedy and Knowledgeable
Mike and his trainee were professional, knowledgeable, respectful and extremely fast! Thank you!
Taysha T,
Rumford, RIDiagnostic visit
Professional and pleasant. Educated me on options available for dishwasher repair or replacement and cleaning.
Jane M,
South Portland, MEAmazing job
Rob came to work on my dishwasher, he did an amazing job. He was very fast and proficient. He was able to show me what was going wrong and repaired it quickly. I really do appreciate his help and I'm glad that I can get back to washing my dishes in the dishwasher!😌😃
Lavett M,
Voorhees, NJDishwasher repair
Great. Very curious. Fixed everything. Expedited repair. Lovely. Would highly recommend.
Beth H,
Jamaica, NYTechnician fine - Set up and process very frustrating.
Ray was on time, efficient and pleasant. He diagnosed the problem and replaced the necessary parts. He did not have time to wait through a dishwashing cycle to make sure it operated properly. Therefore, I will reserve final judgment until I run the dishwasher and see that it works properly. I do not appreciate and found very frustrating Sears's dependence on AI rather than employ real people. I needed clarification on something and was told there are no live agents - only AI agents. I have no use, nor do I trust any organization that has no one to whom I can speak if I have a problem or need clarification. I had several reschedulings due to the AI phone diagnosis and ordering a part Sears couldn't locate. It turns out that the parts needed had already been sent to me and Ray was able to use those to complete the repair. So because of AI my repair was needlessly rescheduled and I received extra parts that Ray did not need. I also tried to clarify an appointment. AI had the wrong information and I couldn't talk w/ anyone live. The technician was fine - the dependence on AI is not. You need to hire people, provide jobs so that customers can be serviced well.
Dorothy H,
Henderson, NVDishwasher repair
James was very professional and very friendly. Got our dishwasher working in about 15 minutes time!
Julie B,
Columbia, PANice Technican and Even Better Service
Very nice guy- personable and prompt. Great work on fixing up the problem and getting the right parts.
Rafael Z,
Wilmington, DEDishwasher Repair
Very friendly and quick evaluation of what the problem was. The repair was finished in no time.
Mark G,
Kennedale, TXDishwasher service
Very courteous and efficient. I do not care for the phone payment system, but the service technician was very good.
Susan D,
Burlington, IA