Dishwasher Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.9K


Average Rating

4.7/5

No complaints
January 02, 2026
Overall rating

Friendly, arrived on time, quickly identified the issue and got it working again.

Monty M,

Bay City, MI
Dishwasher Repair
January 02, 2026
Overall rating

Jim was very kind and explained things so I would understand easily. Highly recommend!

Jennifer C,

Oak Grove, MO
Excellent
January 02, 2026
Overall rating

Great understanding and patience! Gave great advice on how to get warranties!

Terrence L,

Carlsbad, CA
Superb Service!
January 02, 2026
Overall rating

Joanna found the correct issue with my machine after an incorrect diagnosis and got us back online-extremely knowledgeable, courteous and efficient! Thank you Joanna for your excellent work and skill!

Scotte C,

Washoe Valley, NV
Dishwasher
January 02, 2026
Overall rating

It was good and went well today. He did a good job.

Wayne B,

Chicago, IL
Good work
January 02, 2026
Overall rating

John did good work and was very helpful and kind

David M,

Kingsport, TN
Transparent
January 02, 2026
Overall rating

Jeff was kind, punctual, helpful, and transparent. He called to ensure you knew when he was on the way and if he was bringing an apprentice

Anastasia P,

Beatrice, NE
Leroy is great. AI sucks!
January 02, 2026
Overall rating

Leroy has been to see us once before and both times has given us excellent service. Your AI scheduling is the closest thing to a perfect vacuum that can exist in physics - it sucks! You will never talk to a person, EVER (other than the technician, that is). This is NOT how customer service should be. We had our service scheduled 4 different times for this particular repair, and because the way that AI schedules the technicians, they didn't show at all in our 4 hour window on two of them because of scheduling constraints. The 3rd time we were given a time slot on a Wednesday, and on Tuesday AI told us that we had been rescheduled for Friday. Thankfully, Leroy showed up as scheduled today. The technicians hate AI too. Just ask them when they show up what they think about it. Good Job, Management. You've got everybody hating you!

Nancy K,

Sonoma, CA
STEVEN
January 02, 2026
Overall rating

Steven was very personable and knowledgeable. He explained everything as he went.

Darlina W,

Nicholasville, KY
Kenmore dishwasher service call
January 02, 2026
Overall rating

Completely satisfied with the troubleshooting performed and the final result of the visit.

Scott R,

York, PA