Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Riding mower fixed
July 18, 2024
Overall rating

Very nice and worked out well

Jeanne D,

Poughkeepsie, NY
Lawn Tractor Home Repair
July 18, 2024
Overall rating

Service man Bret who did the repair was very good. Very friendly, appeared to be knowledgeable of the tractor and gave some helpful suggestions. However, Sears Home Service phone system was very difficult to use. An issue regarding a part for the repair was not delivered as expected and my efforts to contact a real live person to address the issue was extremely frustrating. Gotta review your phone referral system.

Sandra D,

Minneapolis, MN
Craftsman riding mower
July 17, 2024
Overall rating

Lawrence did a fine job of replacing the V-belt and idler pulley.Very professional. Job well done.

Harold Y,

Alpharetta, GA
Riding mower repair
July 17, 2024
Overall rating

He did an excellent job fixing my mower!!! Very kind...he didn't seem to mind my husband talking to him!!!

Charlotte S,

Brighton, TN
Awesome
July 17, 2024
Overall rating

Bret was knowledgeable, helpful, and extremely informative! He was perfect.

James S,

Hastings, MN
Excellent work
July 17, 2024
Overall rating

Difficult to manage on line appointment. The address was not correct - it stated location in CA instead of Idaho! Tried to edit on line but it was impossible. It certainly could be made easier. Gordon the repairman was outstanding and efficient

Albert A,

Rdirwin, CA
Riding mower
July 17, 2024
Overall rating

Brent was timely, friendly, and knowledgeable! As always sears is great to do business with!

Judy H,

Rochester, NH
Tractor Service
July 17, 2024
Overall rating

Gary was very nice and knowledgeable, I would highly recommend him.

George C,

Mansfield, MA
Riding mower
July 17, 2024
Overall rating

Great service and great person! Took care of all my concerns and problems!

Warner K,

West Hurley, NY
Great service on mower
July 17, 2024
Overall rating

The technician was on time and very knowledgeable! The repair was excellent. Awesome job!

PCharles R,

Golden Valley, MN